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djcoates
Contributor
Contributor

Unable to install run Fusion 13 on macOS Sonoma 14.0

Downloaded, ran installer, clicked on VMWare Fusion and I received "You can't open the application "VMWare Fusion" because it may be damaged or incomplete."

Mac Mini M2 Pro with latest Sonoma beta.

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Mikero
Community Manager
Community Manager

I've had no issues with the Sonoma beta 1, 2 or 3 with Fusion, might just be a corrupted download.

Try re-downloading? You can also verify the md5 or sha256 sum of the download to ensure it's complete (it's published in the Customer Connect download portal)

-
Michael Roy - PM/PMM: Fusion & Workstation
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ascottmac
Contributor
Contributor

I have the same exact issue. I have downloaded twice. When I run the installer it comes up with "Initializing VMWare Fusion" and the bar cycles back an forth for a couple seconds and then the window closes. After that there is a VMWare icon under application with the circle slash NO sysmbol on it and I get the same error the OP has.

2020 Mac Mini M1, 16gb RAM, Latest Sonoma public beta. 

Technogeezer
Immortal
Immortal

Was Fusion installed on the Mac before you installed the public beta? If so, can you try a full manual uninstall of Fusion (per KB article https://kb.vmware.com/s/article/1017838) and not simply drag the application to the trash. Make sure you get files in both the systemwide /Library folder, and the files in ~/Library (aka /Users/<your user name>/Library).

Then reboot and reinstall.

If that doesn't work, have you tried the Fusion 2023 Tech Preview?

And as @Mikero says, did you verify the download's hash to make sure it downloaded correctly?

- Paul (Technogeezer)
Editor of the Unofficial Fusion Companion Guides
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ColoradoMarmot
Champion
Champion

 

That sounds very much like a corrupt download.  Try a different browser with no plugins/adblockers/download accelerators installed.

 

You could also try the tech preview.

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djcoates
Contributor
Contributor

I tried downloading several times to no avail.

I re-imaged the mac mini pro back to Ventura, then downloaded and installed Fusion 13 with no issues.

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Uriop1
Contributor
Contributor

Hey all 

I have the exact issue and I tried all steps you mentioned

Any idea how can I workaround this issue and install Fusion 13 on my mac

Thank you much for any advise

 

ColoradoMarmot
Champion
Champion

For Sonoma, I'd suggest using the tech preview.

Note that if you're using Open core, Fusion will not work with either Ventura or Sonoma.

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justlian
Contributor
Contributor

try to move the installer to desktop and install from there, works on me sonoma M1

mislav333
Contributor
Contributor

Worked for me too! Dragged the installer onto the Desktop, ran it and the installation window popped up, thank you! :slightly_smiling_face:

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phantom0121
Contributor
Contributor

Dragging to the desktop does not work any more for the latest Sonoma developer beta. I solved this by opening the dmg file with admin privilege. 

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ColoradoMarmot
Champion
Champion

Fusion always requires installing and running as an admin.  If you're doing something else, or having to do that manually, there's something wrong or highly customized with your workstation configuration.

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ksh_itiz511
Contributor
Contributor

drag the file from installer to application and it will work. 
M2 air

alongwang
Contributor
Contributor

this works for me. thanks.

macos 14.0 Beta (23A5337a)

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tarasis
Contributor
Contributor

Yeah that worked for me too following your suggestion I dragged the DMG from Downloads to Desktop. Opened it, and this time the installer actually worked. Bizarre but it worked, so cheers.

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xqf
Contributor
Contributor

same problem for me, how to resolve? MacBook Air 15' M2
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xqf
Contributor
Contributor

and with a forbidden icon on installed app VMware Fusion
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ramonitor
Contributor
Contributor

Had the same problems. In the end I had to double click the installer and next just drag the Fusion app icon to the Application folder. BAM, done.

xyverz
Contributor
Contributor


@justlian wrote:

try to move the installer to desktop and install from there, works on me sonoma M1


Thank you for that tip! I was able to get Fusion installed after doing this.

UPDATE: It still failed to launch the next time I tried to run it, but @diego171's response below worked completely:

Copy the "Vmware Fusion.app" from the installer DMG to your /Applications folder and run it from there. It'll work reliably after that.

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diego171
Contributor
Contributor

This worked for me, drag the application from the installer to the application folder

MacOS Sonoma (release) iMac 27in 2020