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ipsgen
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USB device not detected in Fusion 11.5.6

I spent now nearly the whole morning in trying to make a USB3 device appear in my Linux Guest OS.

Mac OSX 10.15.5, Linux Guest: Ubuntu 18.04.5 LTS.

Setup is: MBP 2018->usb-C->USB-hub or dock->Magewell USB Capture device

I see that the device is recognized by the MAC, but not offered to connect to the guest system (see attachment for screenshot):

pastedImage_0.png

I tried a lot from other threads (trying to grant full file access, reinstall fusion, reboot mac, do woodoo with the security and privacy settings ...) but of no help.

Inserting a USB pen drive or external hard drive works. Also my phone connects and is offered, however the mice that I have connected are not.

Downgrading to 11.5.3 did not help either.

Thanks!

Jochen

Message was edited by: Jochen Rau, tried to make pasted image appear and add information that downgrading did not help. Attached image to try to make it available.

Message was edited by: Jochen Rau added OSX and guest OS version

1 Solution

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RickShu
VMware Employee
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Hi ipsgen,

Would you please try with the following steps and see if it helps?

1) Quit VMWare Fusion

2) Add the following entries to "/Library/Preferences/VMware Fusion/config".  (If the file does not exist, create it with 'sudo vi /Library/Preferences/VMware Fusion/config')

usb.generic.allowHID = "TRUE"

vusbcamera.passthrough = "TRUE"

3) Open VMWare Fusion and launch your VM to give it a try.

Regards,

-Rick

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13 Replies
ipsgen
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just as a follow up, downgrading did not resolve the issue. I still cannot forward the device to the Guest.

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Alex_Romeo
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Hi,

What version of operating system do you have on Mac?

What distribution and version do you have on the linux guest?

ARomeo

Blog: https://www.aleadmin.it/
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jc13
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Having the same issue here with a usb joystick - works fine in OS X but does not get offered up to the guest OS as a USB device.  I have a support case open and will post back here if I get anywhere but I'm following your progress as well.

ipsgen
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Hi!

OSX 10.15.5, Ubuntu 18.04.5 LTS. Even though the latter should not be relevant as Fusion does not display the USB in the dialog as I tried to depict in the screenshot.

Thanks!

Jochen

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RickShu
VMware Employee
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Hi ,

It would be helpful if you can collect a Fusion Support Bundle from "Help > Collect Support Information". It would be good to enable USB Verbose logging before reproducing the issue. You can do that from "Virtual Machine > Settings > Advanced > Enabled Verbose USB Debugging".

The support bundle is large so it would probably be best to upload it to VMware's FTP. Check out the "Uploading through the FTP portal using your web browser" section in VMware Knowledge Base . You can name the directory in FTP, say, community+yourID.

Regards,

-Rick

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ipsgen
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Hi RickShu​,

I enabled USB verbose logging and prepared an Support Bundle and placed it in community_ipsgen directory.

I hope you can take a look! Let me know if you need more/other information.

Thanks!

Kind regards,

Jochen

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RickShu
VMware Employee
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Hi ,

Thanks for providing the support bundle, the development team will take a look at it.

Regards,

-Rick

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RickShu
VMware Employee
VMware Employee
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Hi ipsgen,

Would you please try with the following steps and see if it helps?

1) Quit VMWare Fusion

2) Add the following entries to "/Library/Preferences/VMware Fusion/config".  (If the file does not exist, create it with 'sudo vi /Library/Preferences/VMware Fusion/config')

usb.generic.allowHID = "TRUE"

vusbcamera.passthrough = "TRUE"

3) Open VMWare Fusion and launch your VM to give it a try.

Regards,

-Rick

ipsgen
Contributor
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Hi!

That worked out, now I can connect and use it.

Thanks a lot for your help!

May I suggest a change in the USB dialog to increase ease of use: Make it visible that there are additional USB devices and give advice what needs to be done if this device should be connected to the VM. E.g. a list with USB devices that are not available yet, and if you click on one, you get information that you need to adjust the config file.

Anyway, thanks a lot for your help!

Kind regards,

Jochen

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markn456
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This did not work in my case. I can't connect any USB devices in Windows 10, jump drive, USB connected devices are not accessible. Works great on 11.5.3. Any release after that does not work.

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markn456
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This did not work for me. Still broke.

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CMC_
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The solution by RickShu worked for me ....  I had tried removing and reinstalling, and many other things, but the config file solution worked for me.  VMWare 11.5.3 and iMac 10.13.

Plus, I notice that before I did not have the VMWare-USB Arbitrator appearing on my Mac, and after the config file change it "magically" appeared and started running, as shown in the screenshot below.  (On your Mac, go to Applications/Utilities/Activity Monitor, Select View/All Processes and roll to the bottom.

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Tolia_S
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I had the same problem (High Sierra, Fusion 11.5). I was unable to get a permission request for something for Fusion. 
But I found a solution! I disabled System Integrity Protection. Reboot your computer into recovery mode. Launch Terminal from the Utilities menu. Run the command "csrutil disable". Restart your computer. The prompt to switch USB drives appeared in a Fusion and did not disappear after enabling System Integrity Protection.
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