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bwallis21
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USB connection to Kodak i3200 scanner fails in Windows 10 Guest

I am trying to use a Kodak i3200 USB scanner from a windows 10 enterprise guest. Mac is a Macbook pro (2019) with Monterey 12.1. Fusion is 12.2.1. 

This i3200 scanner is working fine from an old Windows 7 Guest.

I have also previously used other kodak scanners on this windows 10 VM (i4600, i4250) with no issues (but with MacOS Monterey 12.0 at the time, I don't have those scanners available now)

I get long timeouts whenever software in the guest access the scanner and with USB debugging enabled and I get a continuous stream of messages like so (below, about 100/second until the log throttles). These messages are not seen with the Windows 7 Guest when it is using the scanner.

The scanner does not function correctly and after long pauses fails to load scanned images from the scanner.

Hoping someone has seen something like this before and it is an easy fix.

2022-01-25T01:09:42.866Z In(05) vmx USBIO: Down dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:42.872Z In(05) vmx USBIO: Up dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:42.872Z In(05) vmx USBIO:  000: 00 00 d4 06 d9 05 00 00                         ........
2022-01-25T01:09:42.874Z In(05) vmx USBIO: Down dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:42.880Z In(05) vmx USBIO: Up dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:42.880Z In(05) vmx USBIO:  000: 00 00 d4 06 d9 05 00 00                         ........
2022-01-25T01:09:42.881Z In(05) vmx USBIO: Down dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:43.055Z In(05) vmx USBIO: Up dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:43.055Z In(05) vmx USBIO:  000: 00 00 d4 06 b9 05 00 00                         ........
2022-01-25T01:09:43.056Z In(05) vmx USBIO: Down dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:43.062Z In(05) vmx USBIO: Up dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:43.062Z In(05) vmx USBIO:  000: 00 00 d4 06 b9 05 00 00                         ........
2022-01-25T01:09:43.064Z In(05) vmx USBIO: Down dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:43.070Z In(05) vmx USBIO: Up dev=1 'usb:0' endpt=81 stream=0 datalen=8 numPackets=0 status=0 0
2022-01-25T01:09:43.070Z In(05) vmx USBIO:  000: 00 00 d4 06 99 05 00 00                         ........

 

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bwallis21
Contributor
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I have just tried the same scanner/drivers with a Windows server 2008R2 client that I have and it works fine with that one as well.

It is just the windows 10 client that seems to be having this issue.

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bwallis21
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To close this off. Something odd in my Windows 10 VM, I reinstalled windows into the same VM and now it works fine.

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