Fusion

Why when I enter the code that I received with the promotion "Free gift for you", I see this writing?

If you don't know your license key, please contact VMware support, or click the Buy button to purchase one online.

Hello,

Welcome at the VMware communities forum.

Hope you enjoyed VMworld.

Your question is a bit cryptic.

If you mean that VMware Fusion (the forum where you posted) does not accept the license key you got send then that is entirely logical.

Your screenshot is about you having received a free license for VMware Workstation.

The license keys between Workstation and Fusion are not compatible.

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Wil

me too, i cant install gift license code

Hi,

What I would do in your case is:

Log in to my.vmware.com and then under support (top right menu) select license tracker tool.

This will open a new tab in your browser.

You can enter your license in there and it will tell you if it is valid.

Then on the same website go to menu Products (also right menu, but now most left item) then select "Product registration"

Enter your license. That should work.

If you can register it down there, but not on your product (Fusion / Workstation), at least the license key is already in the system under your account and you can raise a ticket from there.

--

Wil

Ok thank you, I just did and I'm waiting for ticket's reply.