...as you work for VMware, maybe it's a good idea to report that the article maybe explaining that there is no support or possibility to report a bug; is missing?
Or is it possible to tag someone who could/should look into it?
I just looked at this, and it indeed seems that the KB article number itself is correct, but the link is buggy, i.e. "...?plainview=true" doesn't work.
You can access the KB article at https://kb.vmware.com/kb/2009213
It seems like some of the issues with VMware could be greatly improved with better documentation and some formal user community interaction. Some tech-companies even have their CEO active on forums. I'm not a manager at VMware and it's not my business, but I would guess that the fusion software would greatly improve with some level of interaction and developer follow-up from the development team with the users in the community forum.