I have the epass2003auto token and I have issues to. My host Os is Catalina and the guest Os is Windows 10 Pro. I connect the eToken to usb hub and I select it when i have started the guest os. It seems to recognize it as simple usb, but in not case as an eToken. The result is not to load the certificates!
Moderator: Branched to a new thread in the Fusion area (from a thread in the vSphere area)
Hi
Would you be so kind to collect a Fusion Support Bundle which demonstrates the issue.
1) Enable USB Verbose logging from "Virtual Machine > Settings > Advanced > Enabled Verbose USB Debugging"
2) Reproduce the issue one more time
2) Generate a Support Bundle from "Help > Collect Support Information".
3) Upload the Support Bundle from VMware's FTP portal using (see VMware Knowledge Base ). You can name the directory in FTP, for example: community+yourID
Regards,
-Rick
I have tried to upload the zip file, using my browser. I cannot see neither the folder I created not the zip I uploaded. folder: community+6649597579
Hi lmpampaletakis,
Thanks for the support bundle, the file is invisible for public account due to security policy, our dev team will take a look at it.
Regards,
-Rick
Hi lmpampaletakis,,
When you say "It seems to recognize it as simple usb, but in not case as an eToken.", can you upload a screenshot or video to demonstrate this symptom?
Also, does any other similar USB devices like smartcard work in your windows vm?
Regards,
-Rick