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merpac
Contributor
Contributor
‎12-09-2015 03:32 PM

Problem with Fusion 8.1 upgrade

Once I installed the 8.1 upgrade I was unable to save any attachments in Outlook or other window based programs (i.e. cannot save a scanned document to a Document Folder.  Currently using the latest upgrade of Windows 10 and Outlook 2010.  Seems like the bridge to "save" has been broken.  Does anyone have an answer?

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2 Replies
wila
Immortal
Immortal
‎12-10-2015 01:25 PM

Hello,

These type of issues are almost always due to a broken VMware Tools install.

Do not try a repair install from within the Guest OS as it likely will not fix this.

In short follow these steps:

  • Uninstall VMware Tools
  • Reboot guest OS
  • Install VMware Tools
  • Reboot guest OS.

A bit of a longer description is: 

  • In Windows, go to Control Panel -> Programs & Features -> Select VMware Tools -> Uninstall

Follow the steps from the installer to completely uninstall VMware Tools

  • Reboot the guest (==Windows)
  • Then from the Virtual Machine menu select "Install VMware Tools"

If no installer appears, go to the DVD-rom within windows and click "setup" (for 32 bits windows) or "setup64" (for 64 bits windows)

Once you see an installer, click "Next" until Finish, keep the defaults.

  • Reboot the guest when done installing (it will ask by itself to reboot)

Hope this helps,

--

Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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merpac
Contributor
Contributor
‎12-10-2015 02:05 PM

Thank you!!  Everything now works perfectly.

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