snag_49ers
Contributor
Contributor

Paid for a VMWare Fusion Pro license but can't download

I keep receiving this message when I try to download VMWare Fusion Pro

KB • Message ID 621: Download request is under review for eligibility (1031472) 

 

My profile has my name and address and the correct Country.  I need this software to complete my SANS training.

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3 Replies
scott28tt
VMware Employee
VMware Employee

There is an area of the forum for Fusion, thread reported asking moderators to move it there.

How long ago did you buy your Pro license?

Which country are you in?

Have you tried a private/incognito browser window with no ad-blocker?

 


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snag_49ers
Contributor
Contributor

 

How long ago did you buy your Pro license? - About an hour ago

Which country are you in? - United States

Have you tried a private/incognito browser window with no ad-blocker? - Yes.  Tried Incognito

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wila
Immortal
Immortal

Hi,

If you have a license then you have the most important part.
A trial version is no different from the normal binaries.
Not sure why you are getting a silly download restriction, but you can just download without even having to login or buy anything:

https://vmware.com/go/getfusion

which is the direct link to the latest binaries.

 

moderator note: I moved your post to the VMware Fusion Discussions forum.

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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