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Contributor
Contributor

Mouse pointer don't move when upgrade to Windows 8.1

Hi there!

I've upgrade from Windows 8 Pro to Windows 8.1 Pro using the Windows Store on a MacBook Pro (non retina).

Everything fine except can't move the mouse.

The pointer it's fixed on the middle of the screen but can't see it. I know there's on the middle because respond to mouse click (primary and secondary buttons) but can't move and doesn't appears the mouse pointer icon.

Using only keyboard I've reinstalled VMWare Tools but don't fixed the problem.

The Fusion version is 6.0.1. And I've tried on Full Screen, Fusion and One Window mode. On Fusion and One Windows mode, mouse don't move inside the windows, but when go out from the Window boundary appears the OsX mouse pointer normally. When is traveling across the Fusion Window nothing happens and can't see the pointer.

Any suggestion?

Thanks in advance

24 Replies
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Immortal
Immortal

I had similar issues and this seemed to work for me.

http://superuser.com/questions/671782/windows-8-1-vm-thinks-its-on-a-touchscreen

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Immortal
Immortal

never mind with my suggestion, this issue still seems to come back randomly... I won't bother speculating more about what the cause could be.

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Contributor
Contributor

I too am having this issue running VMware Fusion 6.0.4 on OS X 10.10, where the VM is running Windows 8.1 with Update. I can fix the problem by reinstalling VMware tools... but I have to do this after each time I shutdown the VM, so while it is not prohibitive it is annoying.

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Immortal
Immortal

I upgraded to fusion 7 immediately when it came out and this problem seems to be totally gone away for me now, thanks goodness...  Not sure what changed but I'd recommend the update if you're able to Smiley Happy

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Contributor
Contributor

There have been a number of similar discussions about this topic for some time, I think none of them with a satisfactory and conclusive answer.


Perhaps I can shed some light onto this from recent experience:

I have run Mavericks, VMWare 6 and Windows 8.0 / 8.1 without problems since early this year.


This week something changed – the mouse pointer froze repeatedly in the Win window and could not be released, not even back to the Mac OS screen.

This made my Windows virtual machine unusable! The only way to get mouse control back was to CTRL-ALT-DEL – log out user, shut down Windows and then Force Quit VMWare from MacOS.

Reading various Forum postings did not help at all.


What had changed?

Normally I try to keep 15% of my system disk space free. Last weekend I copied some extra video files on the disk, reducing free space to 5%.

I suspected this might start to impact system performance.

iDefrag showed the VMWare “vdmk” package files to be high up on the list of most fragmented files.

I cleared the extra videofiles, ran iDefrag overnight and the “stuck mouse” problem has disappeared.


Am I on to something or just lucky???

In hindsight, this could explain why the problem is hard to duplicate for VMWare support staff, because it depends on conditions outside of their control.

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