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ColinLaney
Contributor
Contributor
‎03-08-2022 01:53 PM

License key

I own a bought and paid-for 12.0 version of VM-Ware Fusion for my Intel-based Mac.  I already have Windows 7 installed, with software that I need.  But when I try to start Fusion, it asks for a license key!  I thought I already had this install licensed - why is it asking for that number again?  How do I recover my license key?  I do NOT want to have to reinstall Fusion because I'll lose not only my installed OS, but also my installed software.

 

Assistance, please?

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scott28tt
VMware Employee
VMware Employee
‎03-09-2022 01:17 AM

Thread reported so moderators know it should be moved to the area for Fusion, since it is not about a vSphere security advisory.

 


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RDPetruska
Leadership
Leadership
‎03-09-2022 05:22 AM

You can see your license key in the MyVMware section of the website.  Log in and you will be able to see all products you have purchased.

Uninstalling/Reinstalling Fusion will not affect your virtual machines... to your host, they are merely documents/files.  Similar concept to how uninstalling Microsoft Word would not do anything to your existing Word-created documents.  Of course you wouldn't be able to read them until you reinstall/upgrade Word, but the documents will remain untouched.

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