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HR1001
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Installation of VMware Tools 2.02 - Error 2229

Installation of 2.02 went fine.

Started WIN XP SP3, tried to update VMware Tools.

The installation stopped with error " Internal Error 2229 - Service Install - SELECT 'Name' .... etc "

Several restarts and reboots - always the same error ...

Any ideas anybody ?

Thanks!

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WoodyZ
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Try uninstalling VMware Tools via Control Panel first and the after uninstalling and rebooting then install VMware Tools from Virtual Machine menu.

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WoodyZ
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Try uninstalling VMware Tools via Control Panel first and the after uninstalling and rebooting then install VMware Tools from Virtual Machine menu.

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admin
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This is a Windows error that seems to be capable of being brought on by many things, unfortunately. (google it!).

Here's a community thread from earlier today on this issue:

VMware Tools update error

Generally, the solution has been to uninstall tools and then reinstall.

Hope this helps -

Kevin

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HR1001
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Thanks for the quick answer....

I'm working with a German version .... what is the "control panel" you mentioned - where do I find it ?

thanks, HR

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admin
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Bottom right, on the tools tray. The little VMware 'three box' icon. Or Start->Control Panel->Add or Remove Programs.

Kevin

WoodyZ
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I'm working with a German version .... what is the "control panel" you mentioned - where do I find it ?

Start > Systemsteuerung > Programme hinzufügen oder entfernen

HR1001
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Problem solved - thanks a lot !!!

:smileycool: HR

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WoodyZ
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Du bist willkommen.

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visual077
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Same problem and reinstall do nothing. OS 10.4.6 -> Vista 32 bits Ultimate. VMware 2.02 French. Please help me.

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admin
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Hi Visual77,

a simple reinstall will not work you must first uninstall the tools and then reinstall them

1. Take a snapshot of your virtual machine or create a backup

2. Power on your Windows virtual machine

3. Log into the vm with an administrator level account.

4. Navigate to start->control panel-> add or remove programs

5. Within add remove programs chose to remove VMware tools

6. Upon completion of the tools uninstall you will be prompted to reboot the VM please reboot it.

7. When the vm boots up lo back in with and administrator level account

8. The found new hardware wizard will be open, chose to cancel it, this

may happen twice, you will then be prompted to restart your computer

tell it no

9. Navigate to the VMware Fusion Virtual Machine Menu and select Install VMware Tools

10. The tools should begin to install, if they do not then from with in

the virtual machine navigate to my computer and double click on the

VMware tools cdrom

11. This should start the tools installation.

12. At this point follow the prompts to install the tool.

13. Once completed you will be asked to restart your virtual machine again.

14. Once the virtual machine has rebooted you should see that the tools

are up to date, you should no longer see the exclamation mark on the

tools icon in the windows tray.

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