gerdgoebel
Contributor
Contributor

How do I request a free license key

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I registered myself as a private user. I downloaded Fusion 12. During installation on my Mac (10.15.6) I selected to request a free license key, but I get sent to a link with a company logon. When I enter the e-mail address I get a message that it already is used.

When I go to My VMware and logon I see that the Fusion 12 is not registered.

I thought after I first had to register to even be able to download Fusion 12 the app would be registered at the same time.

What am I doing wrong?

24 Replies
PeaceFreak
Enthusiast
Enthusiast

I was not able to see the download option, so I logged out in Safari, logged in with Firefox and was able to register and download!!

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user23732971
Contributor
Contributor

I have this same problem, and so where is the register button?

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dlhotka
Champion
Champion

Disable any adblockers or cookie blockers, and open a window in private browsing mode.  There's a few dozen trackers on that page and blocking them makes it non functional.

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user23732971
Contributor
Contributor

oh, ok. but lol I just bought the full version cuz I'm ok with it

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user23732971
Contributor
Contributor

but I do use an AdBlock. I never would have guessed that it was the problem 

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