Fusion and macOS Monterey 12.5 (21G72) Update August 2022

[tri11]

 Hi Everyone,

I recently upgraded my Mac Book Pro 16" to macOS Monterey 12.5 (21G72). Now, when I attempt to open VMware Fusion to run virtual machines, the program opens and crashes without ever displaying the usual menus. All I get is a spinning rainbow wheel thingy when hovering the mouse above the VMware tab on the top of macOS.

I download VMware Fusion again from my customer portal just now. The strangest thing is that I can't seem to get the old copy completely deleted or something. I delete it from the apps folder and emptied the trash. Reboot computer. Install again, and the same issue happens, but I also have to put in my password to authorize the installer.

Ultimately I end up with a VMware Fusion icon in the apps folder, but when executed, it just hangs or spins the wheel indefinitely, and I have to Force Quit with the activity monitor manually.

Does anyone else have similar issues with macOS 12.5 (21G72) and Fusion?

Is there another folder or copy of the old VMware or (unworking install) something that could need flushing too?

I forgot to mention that the saved virtual machines I have to behave strangely after deleting VMware Fusion. After I deleted Fusion, I tried to open the saved Linux box I had, and the Fusion icon reappeared in the Apps folder even after deleting it, Emptying Trash, and rebooting multiple times...

Very very odd to me.

After Force Quit: (ERROR Codes and Diagnostic Crash Report from macOS)

Date/Time: 2022-08-13 17:52:08.623 -0400
End time: 2022-08-13 18:15:49.006 -0400
OS Version: macOS 12.5 (Build 21G72)
Architecture: x86_64h
Report Version: 35.1
Incident Identifier: F46DE715-554C-419C-ADB6-7D1ACD434B23
Share With Devs: Yes

Data Source: Stackshots
Shared Cache: CC386FB1-8C26-3CB7-8329-CC63095FCA7D slid base address 0x7ff802e25000, slide 0x2e25000
Shared Cache: 205D9CEF-F87F-3ECE-B0D7-B8BCA93EC444 slid base address 0x7ff833121000, slide 0x33121000

Command: VMware Fusion
Path: /Applications/VMware Fusion.app/Contents/MacOS/VMware Fusion
Identifier: com.vmware.fusion
Version: 12.2.4 (20071091)
Team ID: EG7KH642X6
Architecture: x86_64
Parent: launchd [1]
PID: 10373
Time Since Fork: 1425s

Event: hang
Duration: 1420.38s
Duration Sampled: 1.20s (process was unresponsive for 1419 seconds before sampling)
Steps: 12 (100ms sampling interval)

Hardware model: MacBookPro16,1
Active cpus: 16
HW page size: 4096
VM page size: 4096
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Time Awake Since Boot: 3046s
Time Since Wake: n/a (machine hasn't slept)

Fan speed: 5148 rpm
Total CPU Time: 1.958s (7.1G cycles, 6.9G instructions, 1.02c/i)
Advisory levels: Battery -> 3, User -> 2, ThermalPressure -> 1, Combined -> 2
Free disk space: 82.83 GB/931.55 GB, low space threshold 3072 MB

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------

Heaviest stack for the main thread of the target process:
12 start + 462 (dyld + 21806) [0x10db8d52e]
12 ??? (VMware Fusion + 123291) [0x107e6919b]
12 NSApplicationMain + 817 (AppKit + 15511) [0x7ff805c09c97]
12 -[NSApplication run] + 586 (AppKit + 195865) [0x7ff805c35d19]
12 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394 (AppKit + 251498) [0x7ff805c4366a]
12 _DPSNextEvent + 2036 (AppKit + 259074) [0x7ff805c45402]
12 AEProcessAppleEvent + 54 (HIToolbox + 261346) [0x7ff80becace2]
12 aeProcessAppleEvent + 419 (AE + 17199) [0x7ff8098bd32f]

[Technogeezer]

Try a full manual deletion of fusion per KB article https://kb.vmware.com/s/article/1017838

not just dragging the application to the trash.  Then try to reinstall Fusion. 

What versions of fusion and macOS did you have installed before the upgrade? 

[tri11]

Technogeezer,

Thank you so much for the information and advice. I will attempt a full manual deletion soon after I receive some backup drives. I made a new account in macOS and was able to run VMware Fusion in the new user profile without the program hanging.

I'm unsure if the update broke VMware for me; maybe I caught a virus or had some sort of data corruption.

At any rate I really appreciate all of your help. Thanks again.

- You the Geezer!!!

./trill

[Technogeezer]

Given that a new user works fine, I'd suspect that there's something up with the items that Fusion places in the user's Library folder. Use the tech note to locate the items (mostly preferences if I remember correctly) in ~/Library (the offending user's Library folder) and delete them. Then try starting Fusion and see if things improve.

[ColoradoMarmot]

Preference gunk is becoming a real thing.  One of my macs has a bizarre issue with one account having mouse issues (click a menu and after a lag, it appears and disappears).  New accounts work fine.  I'm 99% sure it's a preference and not code that's causing it (this machine has been migrated since panther!), but Apple makes it SO painful now to migrate to a new user profile that I'm dragging my feat on doing it.  You used to be able to manually copy over the mail, contacts, reminders and calendar folders, but that's become basically impossible.

Hopefully one of these days they'll add a 'de-gunk preferences' option.

[GhostWhoami]

Hi, I am having this same problem and I am using Fusion 11. I have deleted and reinstalled it and it keeps saying the VMware is unsupported and I have OS Monterey v12.5.1. Can you assist with this?

Thank you

[ColoradoMarmot]

Fusion 11 won't work on Monterey.  Upgrade to Fusion 12.