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Enthusiast
Enthusiast

Fusion 8.0 conflicts with Nvidia web driver for Mac

Warning to anyone using an Nvidia card that uses their web driver: Fusion 8.0 with 3D acceleration enabled causes a hard crash.  Sometimes it will even freeze the whole Mac.

Hardware Version 12 crashes the VM at boot 100% of the time.  Version 11 boots and runs normally but eventually crashes the VM.

Temporary workaround is to disable 3D acceleration.

28 Replies
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Immortal
Immortal

Hi demigodmac,

Welcome to Fusion community!

We have noticed this problem and thanks for raising the issue to make Fusion better.

Thanks,

Candy

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Enthusiast
Enthusiast

FWIW I don't get this crash on a Mac Pro 4.1 (early 2009) with NVIDIA GT 120 + web drivers. OTOH I don't get the DirectX 10 support either, so something isn't right.

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Enthusiast
Enthusiast

Probably because GT 120's highest OpenGL support is 3.0 and Fusion 8.0 does 3.3

Curious if anyone with Kepler or Maxwell Nvidia cards has the same issue I do.

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Contributor
Contributor

I run a 970 which I believe is maxwell architecture with nvidia web drivers (346.02.03f01) and do also have this issue.

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Enthusiast
Enthusiast

Also have this issue with a GTX 970 and latest Nvidia web drivers on OS X 10.10.5 - a black screen when I enable 3D acceleration in Windows 10.

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Contributor
Contributor

GTX780 same issue, with web driver and native drivers....

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Enthusiast
Enthusiast

I submitted a diagnostic package to VMWare Tech support so hopefully they can figure this issue out soon.

I'm curious if those with a Kepler 7xx series card compatible with the built-in OS X Nvidia drivers have the same issue or not?

(my card is a Maxwell series so I cannot test the OS X drivers.)

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Enthusiast
Enthusiast

Just saw this answer - so it affects the native OS X Nvidia drivers too.  Can anyone with an Nvidia 7xx equipped iMac or Macbook Pro report if you have the same issue?  It could just affect aftermarket cards.

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Immortal
Immortal

Hi,

Thanks for using Fusion, we are investigating this issue.

Best Regards,

Candy

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Contributor
Contributor

I'm having the same issue in OS X 10.10.5 with a nVidia GeForce GTX 980 running nVidia Web drivers 346.02.03f01. I've attached the crash report.

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Contributor
Contributor

Just adding to the list.  I have an GTX 960 and am experiencing the issue.  However, different from the original poster, I experienced the issue even after disabling 3D acceleration.  This was on a Windows 10 guest.

For testing purposes, I replaced the GTX 960 with my old GTX 660 and am using the native OS X driver instead of the NVIDIA web driver.  No issues after 8 hours of work.  This is using Windows 7 with 3D acceleration enabled.

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Contributor
Contributor

It appears that the 7xx GPUs are impacted as well. I get a hard freeze as soon as the guest OS tools kick in and OS X Yosemite gets a hard hang. Does anyone have an example of what they are seeing in the OS X logs? It looks like some bad calls are being made.

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Enthusiast
Enthusiast

VMWare Tech Support advised we will need to wait until after El Capitan is released before they can begin to work on this issue.

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Enthusiast
Enthusiast

@demigodmac - Thanks for the update demigodmac. Not too long now until the El Capitan launch, so hopefully we'll a get a fix sooner rather than later.

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Community Manager
Community Manager

Sorry, I don't accept that as an answer.  We should do better.

Can you email me the SR number?

mroy at vmware dot com.

- Michael Roy - Product Line Manager: Fusion & Workstation
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Contributor
Contributor

Have you got an update on this? Its a pretty big issue for us as we use fusion within our company and it not playing ball with nvida cards with no ETA at all isnt helping.

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Contributor
Contributor

Version 8.0.1 does not fix this issue... 

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Enthusiast
Enthusiast

I emailed Mikero some details.

That's too bad 8.01 doesn't fix it, but not entirely surprising.  We're not exactly typical Mac users. Smiley Happy

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Enthusiast
Enthusiast

Yep, still have this issue with El Capitan and Fusion 8.0.1. However, now my Ubuntu Linux VM is affected, so I've to disable 3D acceleration for that too.

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