VMware Communities
triple_vee
Contributor
Contributor

Fusion 6, VMware Tools Core Service faults and exits

I just upgraded from 4. For all intents and purposes, VMware fusion works, but when I log into my virtual machine (running XP SP3), I get the following dialog popup:

VMware Tools Core Service

VMware Tools Core Service has encountered a problem

and needs to close. We are sorry for the inconvenience.

AppName: vmtoolsd.exe

AppVer 9.61.27366

ModName: msvcr90.dll

ModVer: 9.0.39729.6161

Offset: 0006ccd5

Looks like it's a Dr. Watson because ultimately it wants to send information to Microsoft.

When I hover over the Fusion icon in the system tray, it disappears. The other thing I notice not working is cut/paste between the virtual machine and the host.

6 Replies
avanish321
Expert
Expert

To workaround this

1 Go to Virtual machine menu > Settings > Default Applications

Disable Open your Mac files and web links by using Windows applications

restart windows

Cheers! Avanish
triple_vee
Contributor
Contributor

Holy cow, that worked! How in the world did you know? Smiley Happy

0 Kudos
hamurray127
Contributor
Contributor

I am curious to know the as well.

0 Kudos
TBone19852
Contributor
Contributor

Got the same issue as well.  Windows Vista vm with Fusion 6.  The workaround is okay, but kinda not worth it when you have different apps in Windows.

0 Kudos
seyes
Contributor
Contributor

Thanks!  Worked here as well. Any idea on what changed in ver. 6 to make this a problem?

OS 10.8.5

Win XP

0 Kudos
TBone19852
Contributor
Contributor

The latest update for Fusion resolved my issues with the service crashing!

Smiley Happy

0 Kudos