I already have a Personal Use license for Fusion Player 12. Now, I am trying to get a 13 license. I referred to https://kb.vmware.com/s/article/90058 , which directed me to https://customerconnect.vmware.com/web/vmware/evalcenter?p=fusion-player-personal .
When I logged in on this page, I could see the 12 license, but I could not see how to get a new one for 13. Since the FAQ page says "Personal Use customers may register for a new free license from this link (...) regardless of the currently owned license." I think I am supposed to get a new license for 13.
What should I do to use Fusion 13 with personal license in my case?
Thanks!
I had trouble using the direct link that you noted, even after successfully downloading the personal use license for Fusion 13. I got the blank screen that others have posted.
If I navigated from the top of the Customer Connect portal, through the maze of "Trial and Free Products", I found the signup for personal use license here:
https://customerconnect.vmware.com/en/evalcenter?p=fusion-player-personal-13
It differs from the one posted in the tech note as it has the "-13" at the end.
See if this works for you.
Thanks, @Technogeezer
I tried the way you told me. Although I found the register button on the Personal Use License page, after I clicked it, it forwards me to Customer Connect, which shows only a blank page and seems to be a pre-login screen. It does not even let me get a license. If I press the login button, it forwards me to the top of customer connect.
I also am having this issue, is this a bug?
I'm having the same issue here... seems like an issue for years already...
I'm having the same issue. The URL is:
and the screen is blank. After exiting everything, noticed that the VMware fusion icon on the dock has already changed.
Double-click on the icon now shows the VMware Fusion 13 license agreement page. After pressing the "Agree" button,
we're back to the licensing page.
This worked for me https://customerconnect.vmware.com/en/evalcenter?p=fusion-player-personal-13. Selected Register under license and download and was initially hesitant because at the bottom of the registration it mentioned signing up for a trial but after submitting the form I was taken to the page with the VMware Fusion Player 13 – Personal Use license key.