Hi,
Did you create a new Windows 10 VM or did you P2V an existing Windows 10 installation from for example a Windows laptop?
If the latter, then beware that any Synaptic software/drivers installed in that physical laptop has to be removed before you do the P2V migration as the synaptic software will interfere with your VM causing the keyboard/mouse not to work.
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Wil
Hi,
I would expect it to be under Settings -> Apps & Features (the windows 10 variant of Add/Remove Programs)
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Wil
Um.. that's not a very clear reply.
Do you perhaps mean that you found the synaptic software, uninstalled it..rebooted your laptop, THEN migrated it as a VM over to Fusion again and you still have the same problem?
All those steps are important - including the reboot.
In the VM does the mouse work or do both mouse and keyboard fail to work?
Do you have other VMs? Does the mouse and/or keyboard work there?
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Wil
Hi,
Perhaps somebody here will take you up on that offer. Personally I only help out with answers in the forum on a voluntary bases, I don't do remote help as it will distract me from my normal work.
What you can try is to open a ticket with VMware Fusion at File a Support Request
One thing I would try in your case is to download a linux iso, create a quick linux VM and see if the keyboard works for that VM.
For example the 16.04 Ubuntu download that can be found here:
Ubuntu 16.04.5 LTS (Xenial Xerus)
Get the 64 bit AMD desktop image, create a new VM, select the downloaded iso and let it install.
If the keyboard works in that case then at least you know it is not Fusion itself, but something in your Windows 10 VM.
Another thing you can try is to attach an external usb keyboard, does that work? (wouldn't expect it to work, but it helps in isolating things)
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Wil