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DominickR
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Fusion 10 on High Sierra - "VMX Unrestricted Guest" Error

I just upgraded to Fusion 10 on macOS High Sierra - getting the error; "This host does not support virtualizing real mode" when starting my VM. 

"Module 'CPUIDEarly' power on failed"

"Failed to start the virtual machine"

Thoughts?

Thanks !

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RickShu
VMware Employee
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Hi Dominick,

The iMac "Core i7" 2.93 27-Inch (Mid-2010) is powered by a Quad Core 2.93 GHz Intel "Core i7" I7-870 (Lynnfield) processor belongs to Intel Nehalem family which has just been deprecated by Fusion 10 support, unfortunately.

Regards,

-Rick

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RickShu
VMware Employee
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Hi DominickR,

Would you please inform about the CPU model of your Mac host?

Start from Fusion 10 some old CPU models (Nehalem and older) are no longer supported.

Regards,

-Rick

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DominickR
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Hi Rick,

I have a mid-2010 iMac with a 2.93 GHz Intel Core i7.

Thanks

Dominick

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RickShu
VMware Employee
VMware Employee
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Hi Dominick,

The iMac "Core i7" 2.93 27-Inch (Mid-2010) is powered by a Quad Core 2.93 GHz Intel "Core i7" I7-870 (Lynnfield) processor belongs to Intel Nehalem family which has just been deprecated by Fusion 10 support, unfortunately.

Regards,

-Rick

riddick86
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Hi,

I have exactly the same problem. Is it possible to cancel my order and return the product?

I won't buy a new mac. I will go back to sierra and use my old fusion 7.

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DominickR
Contributor
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I was able to get a refund through customer service.

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