Display corruption with Fusion 11.5, Catalina and Windows 7 on an iMac

[hankers]

Does anyone have any clues as to why my display looks like the attached? I have a Late 2015 iMac running Catalina 10.15.1 with the latest copy of Fusion 11.5 running a Window 7 Service Pack 1 VM. I've upgraded the Hardware Version in the Compatibility Settings in Fusion to version 16, I've tried playing with the video and memory settings, to no avail. The display is fine when I enter Safe Mode in windows, so it appears like it's a driver issue, but I don't know how to update/modify/change the video driver when in normal mode since I can't actually see what I'm doing with the display corrupted (every movement creates further, unreadable disrupted artifacts on-screen). Any help appreciated. Thanks.

[RickShu · Accepted solution]

Hi hankers,

Would yo please try to uninstall the VMware Tools and reinstall it in your Windows VM and see if it helps?

If the issue persists, would you please attach the vmware.log to this thread? You can find it by following the steps as below.

1) Click VMware Fusion=>Window=> Virtual Machine Library.

2) Right click the VM you are running with.

3) Press Command button, then choose 'Open latest log file'

4) Click 'Reveal' button on the left top window

Regards,

-Rick

[hankers]

Thank you. This fixed it. VMWare Tools was not installed and it took a little effort to do it with a distorted display, but I got it done. The display is now fixed. Thank you so much.