When I use any keymapping that assigns uses the Ctrl modifier (e.g. Ctrl-F12 -> Shift-F12), then Ctrl-Click and Shift-Click will no longer work (to do multiple selections in a Windows XP host). When I delete the key mapping (or even just disable it by removing its checkmark) then the Ctrl and Shift modifiers for the mouse click start working again.
This happens with both Fusion 2.0 and 2.01. I have the OS X mouse shortcuts disabled in the Fusion preferences setting of the same profile.
Apologies for the trouble you are having with the keyboard on Fusion. I understand what is going wrong in this case. Unfortunately there is currently no workaround, other then to disable the keybindings as you discovered. I have filed bug 351331 to track this issue, but I can not comment on when we might be able to provide you a solution for this. Thank you for bringing this to our attention.
Thanks for this post. I was baffled to find I could suddenly no longer "shift select" files in the explorer. Quite annoying to find out after spending an hour or so it is Fusion keyboard mapping.
This is BS, VMware! Key remapping is one of your touted features in 2.0 ("Seamless Keyboard Mapping", http://www.vmware.com/products/fusion/features.html). I'd hardly call breaking the shift key "seamless".
I hope this is near the top of the priority fix list. I find myself often frustrated due to this bug.
The really annoying thing is that my captured virtual-machines has upper-case letters in the Administrator password. I can't even log into my VM to change the password without the shift key working!!!
I think you misunderstand the bug that is being referred to here. It isn't that the shift key doesn't work at all, it's that using it with the control key modifier or a mouse click doesn't work (and still doesn't, when are you going to fix this, VMware?). This means you can't select a contiguous block of text by putting the cursor at the beginning, holding down shift, and then clicking at the end.
I just discovered this bug myself, today, using Fusion 2.0.5. Took almost two hours to figure out that key remapping was the cause.
Please bump up the priority of this bug. It is a small thing but terribly annoying.
Yay! Fusion 3 finally fixes this!
Maybe. But Fusion 3 is pitifully slow as you can see in many other threads. I went to 3 and am now back with 2 where this problem has reared its ugly head again.
Did Fusion 3 fix the shift-click issue by disabling key mapping? No matter what I set for key mapping, there is no observable change to the way the VM responds to the keyboard. Its as if the key mapping preferences never existed.