DayRider
Contributor
Contributor

Could not access to Network Location after Windows 8.1 Update

I updated Windows 8 to Windows 8.1 on Fusion 5 Professional under OS X 10.8.5. All the way quite smooth. However, after I restarted Windows 8.1, the Adobe Reader Updater popped that

"Error 1606. Could not access to Network Location \\vmware-hostShared Folders\Documents\."

What steps shall I take to fix it?

14 Replies
avanish321
Expert
Expert

Looks like the registry may have to be altered. Before we go down that path, try this

1) Go to Virtual Machine menu > Settings > Sharing

2) Turn off  ( clear check box ) all mirrored folders . If they are already turned off disable Shared folders.

3) Windows may automatically log off.  Log back into your account

4) Now go to Virtual Machine menu  > settings > sharing : enable shared folders and turn on mirrored folders

5) Windows may log off. Log back again . Now check if you still getting the error message.

Cheers! Avanish
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noogle
Contributor
Contributor

I resolved this by completely uninstalling VMWare Tools, rebooting, re-installing VMWare Tools, and rebooting again.

DayRider
Contributor
Contributor

I tried your method. It's partially working.  It allowed me to install Adobe Reader but still unable to access the vmware-host folders.

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DayRider
Contributor
Contributor

Hi noodle,

I want to try your method.  But I don't know how to uninstall VMWare Tools.  Please provide more details.

(I guess I need to delete all snapshots.  It takes a long time....) So, I comeback tomorrow and see if you've given me further details. 

Thanks ahead.

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noogle
Contributor
Contributor

Hi - from within your VM session click the Virtual Machine menu, then 'Reinstall VMWare Tools'. Once the 'CD' has been mounted you can then run the installer. At the first option screen choose to uninstall (rather then repair or modify). After uninstallation and a reboot go back to the Virtual Machine menu and choose 'Install VMWare Tools' (wording may not be exact). At the options screen select a 'typical' installation and then reboot once the installer has completed.

- Jon.

DayRider
Contributor
Contributor

I referred to Uninstall VMWare Tools and uninstalled VMWare from the WIndows 8.1 Control Panel within the VM. After that I restarted Windows 8.1 VM.

Then I tried reinstalling the VMWare Tools from the Virtual Machine manu.  But then it continued displaying "Cancel VMWare Installation".

I waited for an hour but no progress at all.

I repeated the process and the same problem repeated. 

Now, I have 1)  no VMWare Tools, 2) no access to VMWare-host/Shared Folders and 3) unable to map a drive (i.e. X:) to the Shared Folders. Situation has got worse.

What can I do?

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DayRider
Contributor
Contributor

I retried again.  It works only after I restarted Mac OS X.

Thanks guys.:-D

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AnoopVmx
Contributor
Contributor

HI Dayrider

Please try the steps below.

  • Open the Registry Editor:
    • Windows XP: Go to Start > Run, type regedit, and click OK.
    • Windows Vista/7: Go to Start > All Programs > Accessories > Run, type regedit, and click OK.
    • Window 8: Keep the Windows Key pressed on the keyboard and then press R key to open Run prompt. Type regedit, and click OK

  • Navigate to these two locations:

    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

  • Make sure that you see these values (among others). Update these entries, if they have a different data value:

    Windows XP / Server 2003
    NameData value
    Desktop%USERPROFILE%\Desktop
    My Music%USERPROFILE%\My Documents\My Music
    My Pictures%USERPROFILE%\My Documents\My Pictures
    Personal%USERPROFILE%\My Documents


    Windows Vista / 7 / Server 2008 / 8
    NameData value
    Desktop%USERPROFILE%\Desktop
    My Music%USERPROFILE%\Music
    My Pictures%USERPROFILE%\Pictures
    Personal%USERPROFILE%\Documents

Reference --> knowledge base vmware

VMware KB: Installing VMware Workstation or VMware Tools fails with the error: 1327 or 1606

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tonykaus
Contributor
Contributor

Thanks noogle. This worked for me on Fusion 6 Pro and Win8.1. I had tried a reinstall/repair which didn't help, neither did just unsharing and resharing. It appears you have to completely uninstall and reinstall, after which all things seem to be back to normal.

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daisydev
Contributor
Contributor

The Remove, Reboot, Install VMWare tools procedure worked for me.

Thanks

wila
Leadership
Leadership

Hi Noogle,

Another confirmation that a complete reload of vmware tools worked to restore vmware host network sharing (HGFS) after the windows 8.1 update on Windows 8 x64.

As tonykaus I also tried the reinstall option first, without it fixing anything.

The complete uninstall / reboot / reinstall tools sequence however worked perfect.

--

Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
Loetscher
Contributor
Contributor

The remove, reboot, install VMWare tools procedure worked also for me.

Just repairing the VMWare tools didn't work.

Thanks also! Smiley Happy

vandaveer
Contributor
Contributor

Uninstalling VMWare Tools and reinstalling (as noodle posted) was the only method that worked for me.

ibeck
Contributor
Contributor

Uninstalling (and Reinstalling) VMWare Tools worked perfectly for me.  All my shared folders and drive mappings worked just like before I upgraded to Fusion 6 and Win 8.1

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