Virtual_Jeff
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Enthusiast

Can't Drag and Drop

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I'm running a Windows 10 virtual machine under Fusion 8.1 on an iMac running OS 10.11.2. I'm unable to drag and drop files between the Mac desktop and the virtual machine. I reinstalled VMWare Tools, but that didn't help. Any ideas? Thanks.

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wila
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Hi,

These type of issues are almost always due to a broken VMware Tools install.

Do not try a repair install from within the Guest OS as it likely will not fix this, unfortunately the "Reinstall VMware Tools" from the drop down menu also falls in that category.

You really need the guest OS to reboot inbetween uninstall and install to make sure that all the files are in the correct locations.

In short follow these steps:

  • Uninstall VMware Tools
  • Reboot guest OS
  • Install VMware Tools
  • Reboot guest OS.

A bit of a longer description is: 

  • In Windows, go to Control Panel -> Programs & Features -> Select VMware Tools -> Uninstall

Follow the steps from the installer to completely uninstall VMware Tools

  • Reboot the guest (==Windows)
  • Then from the Virtual Machine menu select "Install VMware Tools"

If no installer appears, go to the DVD-rom within windows and click "setup" (for 32 bits windows) or "setup64" (for 64 bits windows)

Once you see an installer, click "Next" until Finish, keep the defaults.

  • Reboot the guest when done installing (it will ask by itself to reboot)

--

Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva

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2 Replies
wila
Leadership
Leadership

Hi,

These type of issues are almost always due to a broken VMware Tools install.

Do not try a repair install from within the Guest OS as it likely will not fix this, unfortunately the "Reinstall VMware Tools" from the drop down menu also falls in that category.

You really need the guest OS to reboot inbetween uninstall and install to make sure that all the files are in the correct locations.

In short follow these steps:

  • Uninstall VMware Tools
  • Reboot guest OS
  • Install VMware Tools
  • Reboot guest OS.

A bit of a longer description is: 

  • In Windows, go to Control Panel -> Programs & Features -> Select VMware Tools -> Uninstall

Follow the steps from the installer to completely uninstall VMware Tools

  • Reboot the guest (==Windows)
  • Then from the Virtual Machine menu select "Install VMware Tools"

If no installer appears, go to the DVD-rom within windows and click "setup" (for 32 bits windows) or "setup64" (for 64 bits windows)

Once you see an installer, click "Next" until Finish, keep the defaults.

  • Reboot the guest when done installing (it will ask by itself to reboot)

--

Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva

View solution in original post

Virtual_Jeff
Enthusiast
Enthusiast

Thanks so much for the step-by-step tutorial, Wil. That did the trick.

Jeff

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