Can't Drag and Drop

[Virtual_Jeff]

I'm running a Windows 10 virtual machine under Fusion 8.1 on an iMac running OS 10.11.2. I'm unable to drag and drop files between the Mac desktop and the virtual machine. I reinstalled VMWare Tools, but that didn't help. Any ideas? Thanks.

[wila · Accepted solution]

Hi,

These type of issues are almost always due to a broken VMware Tools install.

Do not try a repair install from within the Guest OS as it likely will not fix this, unfortunately the "Reinstall VMware Tools" from the drop down menu also falls in that category.

You really need the guest OS to reboot inbetween uninstall and install to make sure that all the files are in the correct locations.

In short follow these steps:

• Uninstall VMware Tools
• Reboot guest OS
• Install VMware Tools
• Reboot guest OS.

A bit of a longer description is: 

• In Windows, go to Control Panel -> Programs & Features -> Select VMware Tools -> Uninstall

Follow the steps from the installer to completely uninstall VMware Tools

• Reboot the guest (==Windows)
• Then from the Virtual Machine menu select "Install VMware Tools"

If no installer appears, go to the DVD-rom within windows and click "setup" (for 32 bits windows) or "setup64" (for 64 bits windows)

Once you see an installer, click "Next" until Finish, keep the defaults.

• Reboot the guest when done installing (it will ask by itself to reboot)

--

Wil

[Virtual_Jeff]

Thanks so much for the step-by-step tutorial, Wil. That did the trick.

Jeff

[sterkey25]

Great suggestion, fixed my Windows 10 VM that was dormant for a while and then got updates a few months later.