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patmans
Contributor
Contributor

Attaching an HTC ONE E8 to a linux guest fails

Hi -

I'm running VMWare Fusion version 7.1.1 on OSX Mavericks, with a linux guest running Fedora 21.

Plugging in my HTC ONE E8 and attaching it to linux causes it to continually attach and detach.

It shows up as an MTP device (not USB mass storage).

I tried all of the steps here: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=102525...

And none of the quirks helped, I tried these:

    usb.quirks.device0 = "0x0bb4:0x0f25 skip-reset"

    usb.quirks.device0 = "0x0bb4:0x0f25 skip-refresh"

    usb.quirks.device0 = "0x0bb4:0x0f25 skip-setconfig"

    usb.quirks.device0 = "0x0bb4:0x0f25 skip-reset, skip-refresh, skip-setconfig"

I turned on the USB "analyzer" and enabled the troubleshooting modes, please see the attached vmware.log file.

This device very likely behaves the same as an HTC ONE M8.

I have a paid and (apparently) registered copy of Fusion, but I wasn't able to find my product to open a support request.

On the linux side, log files show:

Mar 08 11:59:42 localhost.localdomain kernel: usb 1-1: new high-speed USB device number 3 using ehci-pci

Mar 08 11:59:42 localhost.localdomain kernel: usb 1-1: New USB device found, idVendor=0bb4, idProduct=0f25

Mar 08 11:59:42 localhost.localdomain kernel: usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3

Mar 08 11:59:42 localhost.localdomain kernel: usb 1-1: Product: Android Phone

Mar 08 11:59:42 localhost.localdomain kernel: usb 1-1: Manufacturer: HTC

Mar 08 11:59:42 localhost.localdomain kernel: usb 1-1: SerialNumber: FA499SP01220

Mar 08 11:59:42 localhost.localdomain mtp-probe[2619]: checking bus 1, device 3: "/sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1"

Mar 08 11:59:42 localhost.localdomain mtp-probe[2619]: bus: 1, device: 3 was an MTP device

Mar 08 11:59:42 localhost.localdomain kernel: usb 1-1: USB disconnect, device number 3

Thanks ...

-- Patrick

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patmans
Contributor
Contributor

Oops, I attached the log file from my current boot without any debugging or actual connection of the HTC ONE in the log file, please use the file attached here instead.

-- Patrick

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