After I installed 11.5.5 my external USB drives show up in MacOS and I CONNECT them to VMWare; however, they do not show in my Windows 10 Pro VM. Any hints? Thanks! Fernando

[noguchif]

Before 11.5.5, I could easily connect my WD My Passport (I have several) HDDs to MacOS and them "acquire" them on VMWare Fusion Windows 10 VMs (I also have several). After upgrading, I can still see the drives on MacOS and "Connect" them to VMWare. They do not show up in Windows Explorer like they used to though. Any ideas of what's happened? Thanks! Fernando

[scott28tt]

This thread could be helpful: I've recently upgraded to VMware Fusion 11.5 (required due to an OS upgrade on Mac, Catalina) and I'...

[RickShu]

Hi noguchif,

It would be helpful if you can collect a Fusion Support Bundle from "Help > Collect Support Information". It would be good to enable USB Verbose logging before reproducing the issue. You can do that from "Virtual Machine > Settings > Advanced > Enabled Verbose USB Debugging".

The support bundle is large so it would probably be best to upload it to VMware's FTP. Check out the "Uploading through the FTP portal using your web browser" section in VMware Knowledge Base . You can name the directory in FTP, say, community+yourID.

Regards,

-Rick

[noguchif]

Rick, in order to upload the package I need to have a support case opened, correct? I no longer have a valid support contract or, at least, VMWare.com doesn't show one.

I can, of course, collect the bundle as described. But please let me know how to upload it.

Thanks!

Fernando

[AngryJedi · Accepted solution]

I have the same exact issue.  I also already have the usb.generic.keepStreamsEnabled = "FALSE" setting set in my VMX file from before (which I needed).

When I downgrade to 11.5.0 or 11.5.3, it works again.  There is something wrong with 11.5.5 and it's broken.

[KamenGopin84]

Hi noguchif​,

You do not need a support case to upload the bundle. You can upload it to VMware's FTP. Check out the "Uploading through the FTP portal using your web browser" section in VMware Knowledge Base . You can name the directory in FTP, say, community+yourID.