Vedge 610

[kingarthur2021]

Hello Community team, 

I have a Vedge 610 device, I have connected behind my router using the WAN port. 

When I am trying to activate the device using the Activation Email from Velocloud I am getting the error message Invalid Active Key. 

Do you know why I am getting this message?

Issue resolved. 

[Alshafaey]

Can anyone help please , having the same issue 

[viquarhcimca]

how did u resolve the issue .