The Cloud Foundation Builder VM remains locked after more than 15 minutes

The Cloud Foundation Builder VM remains locked after more than 15 minutes

Symptoms

Cloud Foundation Builder VM remains locked after more than 15 minutes

Diagnosis

The VMware Imaging Appliance (VIA) locks out the admin user after three unsuccessful login attempts. Normally, the lockout is reset after fifteen minutes but the underlying Cloud Foundation Builder VM does not automatically reset

Solution

Workaround: Log in to the VM console of the Cloud Foundation Builder VM as the root user. Unlock the account by resetting the password of the admin user with the following command.
pam_tally2 --user=<user> --reset

Version history
Revision #:
1 of 1
Last update:
‎03-16-2022 12:44 AM
Updated by:
 
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