VM custom tag or custom attribute not visible in Aria 8.12.1 (custom groups)

[KristofPattou]

Hi,

I created a custom tag and assigned it on some vm's.

In Aria I created a custom group and selected the tag but no vm's are showing up.

I tried the same with a custom attibute but even that is not show up.

When I lookup the VM in Aria I see the tag is assigned and visible. So Aria knows the tag.

Why are the vm's not showing up in the custom group with the assigned tag selection ?

[KabirAli82]

Does the field get auto populated? Let's say you remove CompanyXYZ and only type C... does is auto fill?

Do you have tags enabled in the policy?

[KristofPattou]

Hi,

no it's not populated. Even when I type 'c' it show nothing.

Maybe the issue is in the policy, I didn't know I need to enable this in a policy ?

[KabirAli82]

Check which policy is in use, edit it and search for tag in the "Metrics and Properties" tile

[KristofPattou]

Hi,

I checked the policy (I use the default policy) and searched for TAG, but I see all tag info is already "activated" and green.

So It should be available... 

[KabirAli82]

Indeed then it should work. How and where did you create the custom tags?

[KristofPattou]

Custom tag was created in vcenter -> administration -> tags.

But when I lookup a VM in Aria I can see it in the metadata, so it's available in Aria, but not selectable in the custom groups.

[KabirAli82]

You selected the "wrong" type, try selecting "tag" and not  "properties"

[KristofPattou]

I tried with Tag, but even with Tag the value does not show up.

I tried like on your screenshot but no value's and gives 0 results. Even when I try with "is not" or "contain" / "does not contain" it makes no difference. 

[KabirAli82]

My vROps tags are in the tag category "vROps". Be sure you change that according your setup. 

[KristofPattou]

no success yet... I will now try to cleanup everything and start all over.

keep you posted when I have success