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j_pick
Contributor
Contributor

vRO 7.2 not prompting for login in Chrome or IE

I having what I think is a strange issue with vRO 7.2. In Chrome and IE the Control Center address never prompts me for login. The odd part is that FireFox will every time. Has anyone seen this before and have a quick fix for this issue?

IE renders a nearly blank page and Chrome gives me the following error:

Screen Shot 2017-07-01 at 6.15.27 PM.png

This is a stand alone appliance being used for vRA. 

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iiliev
VMware Employee
VMware Employee

Hi,

A couple of things to check:

1) It could be an issue with cached/stale data in your browser. So could you try to clear browser data (cookies, etc.) and then launch a new browser incognito window (Ctrl+Shift+N in Chrome)?

2) Check if there are some errors in Control Center log files under /var/log/vco/configuration/ folder, mainly controlcenter.log and catalina.out. I doubt so as Firefox working correctly means the Control Center is OK, but still.

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j_pick
Contributor
Contributor

I have cleared all history and setting "until the beginning of time". I will have to check the logs, but I am with you on that if it works in firefox the Control Center is good.

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