orchestrator server service cannot be started

[amashi]

I am unable to start the vco server service.. I have faced this issue many times. Can any one help me out to fix this isssue?

Please find the attached screenshot.

[ivand]

Hi amashi,

Can you please, look at wrapper.log, located in <vco_install_folder>/app-server/server/vmo/bin

The reason for failure should be logged there

Regards

Ivan

[amashi]

hi ivan,

I am new to vco server.. and i am not understanding what the problem is.. i have attached the log file. Can you just take a look at it and tell me what the problem is?

thanks 

[ivand]

Can you please, attach also server.log. In wrapper log there are no errors that can point to the problem

Thanks

Ivan

[amashi]

Here it is..

[marcseitz]

Hi,

I'm not the "Guru" of logfiles...but I can see the following error in the log:

2013-02-28 11:20:12.796+0530 INFO  [ServerChecker] Checking server components...
2013-02-28 11:20:12.799+0530 DEBUG [ServerChecker] Checking database...
2013-02-28 11:20:12.802+0530 DEBUG [ServerChecker] Using database version '1.48'
2013-02-28 11:20:12.805+0530 DEBUG [ServerChecker] Server has a valid database.
2013-02-28 11:20:13.809+0530 DEBUG [ServerChecker] Server has no valid license.
ch.dunes.util.LicenseException: Ssl certificate, 'com.vmware.vim.vmomi.core.exception.CertificateValidationException: Server certificate chain not verified'

Maybe you should have a look to your vCO-Configuration and correct the missing settings.

(https://<YOUR-VCO-HOST>:8283/auth/Login.action)

Regards,

Marc

[ivand]

Marc is right.

Please, check your configuration

Regards

Ivan

[amashi]

I checked my configuration its absolutely fine.. But my vcenter has Evaluation License.. Is that the problem?

thanks

[ivand]

Evaluation license is not a problem.

Can you attached configuration log as well?

It is located in <vco-install-folder>/configuration/jetty/jetty.log

Lets see if there is a clue about the problem

Regards

Ivan

[amashi]

here it is..

[ivand]

I looked at log and I found out that certificate that is loaded from a file is not accepted:

java.security.cert.CertificateParsingException: java.io.IOException: ObjectIdentifier() -- data isn't an object ID (tag = 49)

at sun.security.x509.X509CertInfo.<init>(X509CertInfo.java:154)

at sun.security.x509.X509CertImpl.parse(X509CertImpl.java:1729)

at sun.security.x509.X509CertImpl.<init>(X509CertImpl.java:179)

at sun.security.provider.X509Factory.engineGenerateCertificate(X509Factory.java:101)

at java.security.cert.CertificateFactory.generateCertificate(CertificateFactory.java:305)

at ch.dunes.vso.configuration.web.commons.network.Config_Network.addCertificate(Config_Network.java:666)

at ch.dunes.vso.configuration.web.actions.network.NetworkImportFileCertificateAction.execute(NetworkImportFileCertificateAction.java:64)

....

Caused by: java.io.IOException: ObjectIdentifier() -- data isn't an object ID (tag = 49)

at sun.security.util.ObjectIdentifier.<init>(ObjectIdentifier.java:155)

at sun.security.util.DerInputStream.getOID(DerInputStream.java:264)

at sun.security.x509.AlgorithmId.parse(AlgorithmId.java:348)

at sun.security.x509.CertificateAlgorithmId.<init>(CertificateAlgorithmId.java:62)

at sun.security.x509.X509CertInfo.parse(X509CertInfo.java:665)

at sun.security.x509.X509CertInfo.<init>(X509CertInfo.java:152)

... 126 more

because of that i suspect that vco is not able to connect to authorization and cannot start.

You can try import certificates from URL and see if this will fix the problem.

Regards

Ivan

[amashi]

hi Ivan,

I tried importing the certificate through browser and started the service but dint work

thanks