Unable to add a vcenter server instance on embedded vRO from vRA

[rcporto]

Hello,

I'm trying add a vcenter server instance on embeded vRO from vRA but the following error is returned:

Same thing happens when trying from vRO client:

BUT, two days ago (see green workflows) I was able to add the same vCenter using the same workflow configuration, including user credentials and was not changed.

Anyone have any tips of how to solve this problem ?

[iiliev]

Could you check vRO's server.log file for errors (eg. Java exceptions stack trace)?

The location where the error is thrown doesn't do anything interesting; it just calls vCenter plug-in to verify if the input parameters (host/port/username/password) are valid. So I expect that some error is happening in vCenter plug-in Java code, most likely an issue during communication between the plug-in and vCenter server.

Also, if this is not a production vCenter server machine, I would try to restart it.

[rcporto]

Already checked the vRO error, including enabling the DEBUG level, but there is nothing helpful, at least for me 🙂

Take a look on the attached log that includes the Java exception errors.

And since the vCenter is an production server, still not restarted the vCenter but already think about this and will try schedule a restart if next few days.

[iiliev]

Actually, there is some helpful info in the attached file Take a look at line 39 - a null pointer exception is thrown in vCenter plug-in code which causes validateConnection() method (and the workflow) to fail.

I'll forward the error log to the developer working on vCenter plug-in. BTW, which versions/builds of vCO and vCenter plug-in do you use?

[dvatov]

The line where NullPointerException occurs, only some classes are loaded dynamically. Is it possible to post the whole log file. There should be some other exceptions indicating why this code fails.

[MarcUmg]

Were you able to fix this error? I have exactly the same error while trying to add vCenter to Orchestrator.

We are using vSphere 6 and Orchestrator 6.0.3