mp3istk
Contributor
Contributor

Resolving error LCMPSPACKDOWNLOAD16005 (update Pspack )

Hi all,

 

I posted a thread about my VRA 8.4.2 installation issues.

One of them was when I tried to update the support pack with the following error:

Error Code: LCMPSPACKDOWNLOAD16005
 
Failed to download product support pack. Please check logs for more detail.
 
Pspack does not exist
mp3istk_0-1628755874560.png

 

So after a lot of researching I found the solution for it, this is the steps:

1. download manually the support pack from the VMware download portal, the name of the file should by "vrlcm-8.4.1-PSPACK2.pspak"

2. go to - settings > Product Support Pack > Uplaod , now wait till the file will be upload successfully.

3. Go back to the failed request and retry - now it is should have work.

 

Daniel Mandelblat.

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