NTP issues on vRO 6.0.3

[thibvdh]

Hi,

I'm unable to access to the ntp configuration page on vami interface of vro, the error is : "ChangeHandlers are not supported for widget with id: ntp.sync-mode"

Then it display the page but i cannot edit anything,

so i manually updated /etc/ntp.conf on the appliance but i still have 15 seconds delay with my ntp server (microsoft domain controller 2012)

i'm trying to fix this because i'm unable to register my orchestrator to my vcsa 6u1 and i think this is because of the ntp issue...

Do you have some ideas ?

Thanks,

[iiliev]

Hi,

Could you try the following steps:

1. Log into Orchestrator appliance using SSH

2. Backup original ntp configuration file by running

# cp /etc/ntp.conf /etc/ntp.conf.bk

3. Modify ntp configuration file as the following

  a.Replace line

server 127.127.1.0 # local clock (LCL)

  with

server ntp-server-host iburst

  b. Comment out the following line

# restrict ::1

4. Restart ntp client by running

# service ntp restart

5. Verify the NTP configuration is working by running the following command. Should be able to see the ntp server hostname listed in the command output.

# ntpq -p

[thibvdh]

Here is my ntp.conf content, i deleted all others content (with a backup of the old file)

server 10.0.2.30 iburst

server 10.0.2.31 iburst

vro:~ # ntpq -p

     remote           refid      st t when poll reach   delay   offset  jitter

==============================================================================

nwld-ad1.nwld.l .LOCL.           1 u   65   64    3    0.515  -16997.   0.163

nwld-ad2.nwld.l 10.0.2.30        2 u   61   64    3    0.606  -16997.   0.132

vro:~ # ntptrace

localhost: stratum 16, offset 0.000000, synch distance 0.002325

I restarted the ntp service, for the moment i still have >15 seconds of delay

[thibvdh]

You maybe have another idea ?

vro:~ # ntptrace

localhost: stratum 16, offset 0.000000, synch distance 0.437160

vro:~ # ntpq -p

     remote           refid      st t when poll reach   delay   offset  jitter

==============================================================================

nwld-ad1.nwld.l .LOCL.           1 u   17   64  377    0.604  -16971.   0.568

nwld-ad2.nwld.l 10.0.2.30        2 u   25   64  377    1.909  -16972.   5.582