VMware Cloud Community
cristimarcu
Contributor
Contributor

Invalid username/password when try to login to vRO Client with vcoadmin user

After upgrade to vRealize Orchestrator 6.0.4, I get Invalid username/password when try to login to vRO Client with user and pass vcoadmin

Authentication mode : ldap authentication

Ldap Client embedded ldap

Any ideea how to reset vcoadmin user password, or what should be the issue ?

Thank you

Tags (1)
0 Kudos
3 Replies
iiliev
VMware Employee
VMware Employee

Any clues in vRO client logs (vso.log) or vRO server logs?

What is the content of LDAP config file /etc/vco/app-server/ldap.properties and common config file /etc/vco/app-server/vmo.properties? I think there were some changes in default LDAP values (port, etc.) although I'm not sure if they happened between 6.0.3 and 6.0.4.

I'd suggest to deploy a clean vRO 6.0.4 appliance and compare the content of the files mentioned above with the same files from the appliance that was updated - perhaps something failed silently during the upgrade and you are left with incorrect LDAP configuration values.

0 Kudos
cristimarcu
Contributor
Contributor

I'm using windows version

After update in conf directory I notice new file created for version 6.0.4 having the same settings like old config files

vmo.properties -> vmo.properties.6.0.4.3619036


ldap.properties -> ldap.properties.6.0.4.3619036

#Thu Jul 28 12:17:50 EEST 2016

ch.dunes.ldap.ldap-software=Embedded LDAP

ch.dunes.ldap.url=ldap://localhost:12389/dc=appliance

ch.dunes.ldap.principal=cn=vcoadmin,ou=vco,dc=appliance

ch.dunes.ldap.password=0000b0d5f545767411f513462581539263d192d703d3b2c4c5256222a2c3a4f6e80

ch.dunes.ldap.user-search=ou=vco,dc=appliance

ch.dunes.ldap.group-search=ou=vco,dc=appliance

ch.dunes.ldap.vso-admin-group=cn=vcoadmins,ou=vco,dc=appliance

ch.dunes.ldap.timeout=5000

ch.dunes.ldap.host-reachable-timeout=20000

ch.dunes.ldap.deref-link-in-search=false

ch.dunes.ldap.filter-attribute-in-search=false

java.naming.referral=follow



server.log


2016-08-05 15:07:02.974+0300 [vcoSystemTaskScheduler-3] INFO  {} [PurgeSessionAdaptor] Started verification of 2 session(s) against the authentication provider.

2016-08-05 15:07:02.976+0300 [vcoSystemTaskScheduler-3] INFO  {} [PurgeSessionAdaptor] Verified 0 unique session(s) in 0ms. Found 0 invalid session(s).

2016-08-05 15:15:40.411+0300 [http-bio-0.0.0.0-8281-exec-5] INFO  {} [LdapFactory] Set 'com.sun.jndi.ldap.connect.pool.timeout' system property to 300000 ms

2016-08-05 15:15:40.413+0300 [http-bio-0.0.0.0-8281-exec-5] INFO  {} [LdapFactory] Set 'com.sun.jndi.ldap.connect.pool.maxsize' system property to 20

2016-08-05 15:15:41.440+0300 [http-bio-0.0.0.0-8281-exec-5] WARN  {} [LdapFactory] LDAP connection retry : ( 1 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:15:43.441+0300 [http-bio-0.0.0.0-8281-exec-5] WARN  {} [LdapFactory] LDAP connection retry : ( 2 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:15:45.446+0300 [http-bio-0.0.0.0-8281-exec-5] WARN  {} [LdapFactory] LDAP connection retry : ( 3 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:15:47.448+0300 [http-bio-0.0.0.0-8281-exec-5] WARN  {} [LdapFactory] LDAP connection retry : ( 4 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:15:48.449+0300 [http-bio-0.0.0.0-8281-exec-5] ERROR {} [VcoFactoryFacade] Unable to login (Ex: javax.security.auth.login.LoginException: Unable to login user 'vcoadmin (reason : localhost:12389))

2016-08-05 15:15:48.451+0300 [http-bio-0.0.0.0-8281-exec-5] ERROR {} [VcoFactoryServiceFacadeProxy] javax.security.auth.login.LoginException: Unable to login user 'vcoadmin (reason : localhost:12389)

2016-08-05 15:15:58.034+0300 [http-bio-0.0.0.0-8281-exec-1] WARN  {} [LdapFactory] LDAP connection retry : ( 1 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:16:00.039+0300 [http-bio-0.0.0.0-8281-exec-1] WARN  {} [LdapFactory] LDAP connection retry : ( 2 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:16:02.042+0300 [http-bio-0.0.0.0-8281-exec-1] WARN  {} [LdapFactory] LDAP connection retry : ( 3 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:16:04.044+0300 [http-bio-0.0.0.0-8281-exec-1] WARN  {} [LdapFactory] LDAP connection retry : ( 4 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:16:05.046+0300 [http-bio-0.0.0.0-8281-exec-1] ERROR {} [VcoFactoryFacade] Unable to login (Ex: javax.security.auth.login.LoginException: Unable to login user 'vcoadmin (reason : localhost:12389))

2016-08-05 15:16:05.048+0300 [http-bio-0.0.0.0-8281-exec-1] ERROR {} [VcoFactoryServiceFacadeProxy] javax.security.auth.login.LoginException: Unable to login user 'vcoadmin (reason : localhost:12389)

2016-08-05 15:16:10.955+0300 [http-bio-0.0.0.0-8281-exec-1] WARN  {} [LdapFactory] LDAP connection retry : ( 1 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:16:12.960+0300 [http-bio-0.0.0.0-8281-exec-1] WARN  {} [LdapFactory] LDAP connection retry : ( 2 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:16:14.962+0300 [http-bio-0.0.0.0-8281-exec-1] WARN  {} [LdapFactory] LDAP connection retry : ( 3 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:16:16.963+0300 [http-bio-0.0.0.0-8281-exec-1] WARN  {} [LdapFactory] LDAP connection retry : ( 4 / 3 ) reason : CommunicationException:localhost:12389

2016-08-05 15:16:17.964+0300 [http-bio-0.0.0.0-8281-exec-1] ERROR {} [VcoFactoryFacade] Unable to login (Ex: javax.security.auth.login.LoginException: Unable to login user 'vcoadmin (reason : localhost:12389))

2016-08-05 15:16:17.968+0300 [http-bio-0.0.0.0-8281-exec-1] ERROR {} [VcoFactoryServiceFacadeProxy] javax.security.auth.login.LoginException: Unable to login user 'vcoadmin (reason : localhost:12389)

2016-08-05 15:16:21.215+0300 [http-bio-0.0.0.0-8281-exec-3] ERROR {} [VcoFactoryFacade] Unable to login (Ex: javax.security.auth.login.LoginException: Cannot login user : vcoadmin, empty password not allowed)

2016-08-05 15:16:21.218+0300 [http-bio-0.0.0.0-8281-exec-3] ERROR {} [VcoFactoryServiceFacadeProxy] javax.security.auth.login.LoginException: Cannot login user : vcoadmin, empty password not allowed

2016-08-05 15:16:26.798+0300 [http-bio-0.0.0.0-8281-exec-2] ERROR {} [VcoFactoryFacade] Unable to login (Ex: javax.security.auth.login.LoginException: Cannot login user : vcoadmin, empty password not allowed)

2016-08-05 15:16:26.800+0300 [http-bio-0.0.0.0-8281-exec-2] ERROR {} [VcoFactoryServiceFacadeProxy] javax.security.auth.login.LoginException: Cannot login user : vcoadmin, empty password not allowed

0 Kudos
cristimarcu
Contributor
Contributor

Uninstall and reinstall vCO on my computer solve the issue

Thank you

0 Kudos