Error upgrading VMware Tools.

[Pborja]

Hi,

I'm deploying 6 virtual machines and I'm upgrading vmware tools. In Linux SO there are no problems but in Windows i get an error :

Error in (Dynamic Script Module name : vim3WaitTaskEnd#20) Task 'UpgradeTools_Task' error: Error upgrading VMware Tools.

[2017-01-10 08:27:15.736] [E] Workfow execution stack:

***

item: 'Upgrade tools/item1', state: 'failed', business state: 'null', exception: 'Task 'UpgradeTools_Task' error: Error upgrading VMware Tools. (Dynamic Script Module name : vim3WaitTaskEnd#20)'

-workflow: 'XXXXX'

X

X

X

--workflow: 'Upgrade tools' (BD808080808080808080808080808080F1C180800122528313869552e41805bb1)

  |  'attribute': name=task type=VC:Task value=dunes://service.dunes.ch/CustomSDKObject?id='192.168.172.185/task-3833'&dunesName='VC:Task'

  |  'attribute': name=progress type=boolean value=false

  |  'attribute': name=pollRate type=number value=5.0

  |  'input': name=vm type=VC:VirtualMachine value=dunes://service.dunes.ch/CustomSDKObject?id='192.168.172.185/vm-1022'&dunesName='VC:VirtualMachine'

  |  'input': name=installerOptions type=string value=/a

  |  'no outputs'

*** End of execution stack.

I tried with "/a" installer options, with "/S /v"/qn REBOOT=R"  " and with no installer options.

Also I tried with upgrade tools at next reboot workflow and it does not work either.

What can i do?

Thanks!

[iiliev]

This is a rather generic error that does not give enough information. Could you check the recent *.log files created on the target Windows VM for more details?

Not sure about what are the exact names/locations of the log files, so I'd suggest to search for all *.log files on drive C: and check the most recent ones. They are likely to be located somewhere under C:\Windows\Temp\ folder.

[senseyk]

Hi,

any updates ?

Thanks