Can not login using vCenter Orchestrator Client

[Xiaoliangl]

I am using the 5.5.1.0 version. The client used to connect successfully to the  server. But recently it can not. After I clicked "Login", it will display "Login, please wait ..." for about 1 mins, and then alerts in red, as shown below. I am wondering it's a network/firewall issue. Could you please help to propose some solution?

[abhilashhb]

Have you made sure the the orchestrator service is up and running?

[iiliev · Accepted solution]

Make sure that ports 8287 and 8286 are not blocked by your firewall.

[Xiaoliangl]

thanks, I disable my firewall and it works.

[fuxiaoting0822]

Hello,

I met the same problem as xiaoliang.

But turn off firewall does not take effect.

I log on my vcac vm(embeded vco), and checked that port 8286 and 8287 doesn't start.

What kinds of these services that use port 8286 and 8287? Need I manually start it? Thanks.

Regards,

Xiaoting

[fuxiaoting0822]

It works fine after I reinstall vCO client on a clean vm.

[Xiaoliangl]

very strange, anybody know how to clean my existing installation?