vRealize Automation 7.3 Enterprise installation Wizard fails at Web Server with "Trusted connectivity validation failed for address <vra address> with status code: ServiceUnavailable (503).

[SumitaDutta]

Hi,

I am doing an Enterprise deployment of Vrealize Suite 7.3. Any help on the solution would greatly help.

Below are description of the failure:

Trusted connectivity validation failed for address "https://vra-appliance.cloud.com/": The call to "https://vra-appliance.cloud.com/" failed with status code: ServiceUnavailable (503).

Failed to execute validation. Error: Service Unavailable (503)

Request:

GET https://vra-appliance.cloud.com/component-registry/endpoints/types/sso

Response:

503 Service Unavailable

No server is available to handle this request.

StatusCode: 503, ReasonPhrase: 'Service Unavailable', Version: 1.0, Content: System.Net.Http.StreamContent, Headers:

{

  Connection: close

  Cache-Control: no-cache

  Content-Type: text/html

}

System.AggregateException: One or more errors occurred. ---> DynamicOps.Common.Client.HtmlResponseException: Service Unavailable (503)

Request:

GET https://vra-appliance.cloud.com/component-registry/endpoints/types/sso

Response:

503 Service Unavailable

No server is available to handle this request.

   at DynamicOps.Common.Client.RestClient.HandleErrorResponse[TResponse](ObjectContent request, HttpResponseMessage response, CancellationToken cancellationToken)

   at VMware.Cafe.JsonRestClient.d__2`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at DynamicOps.Common.Client.RestClient.d__a7`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

   at DynamicOps.Common.Client.RestClient.d__7`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at VMware.Cafe.ComponentRegistryClientFactory.d__2b.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at VMware.IaaS.Installation.Common.ComponentRegistryAuthenticationValidationHelper.d__3.MoveNext()

   --- End of inner exception stack trace ---

   at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)

   at VMware.IaaS.Installation.Common.ComponentRegistryAuthenticationValidationHelper.VerifyComponentRegistryAdministrator(Uri serverUri, String tenant, String userName, String password, String certificateThumbprint)

   at VMware.IaaS.Installation.Common.WebInstallParameters.ExecuteValidation()

   at VMware.IaaS.Utilities.IaaSCommandParameters.Validate()

---> (Inner Exception #0) DynamicOps.Common.Client.HtmlResponseException: Service Unavailable (503)

Request:

GET https://vra-appliance.cloud.com/component-registry/endpoints/types/sso

Response:

503 Service Unavailable

No server is available to handle this request.

   at DynamicOps.Common.Client.RestClient.HandleErrorResponse[TResponse](ObjectContent request, HttpResponseMessage response, CancellationToken cancellationToken)

   at VMware.Cafe.JsonRestClient.d__2`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at DynamicOps.Common.Client.RestClient.d__a7`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

   at DynamicOps.Common.Client.RestClient.d__7`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at VMware.Cafe.ComponentRegistryClientFactory.d__2b.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at VMware.IaaS.Installation.Common.ComponentRegistryAuthenticationValidationHelper.d__3.MoveNext()<---

[parmarr]

Below KB is for vRA 7.0 which might help for 7.3 also:

Installation of DEM Orchestrator or DEM worker (DEO/DEM) fails (2144324)