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Jeef88
Contributor
Contributor

vCAC 6.2 Domain User Unauthorized

Hi

I am trying to integrate vcac user with AD. I configured the ID appliance to join the domain.  and wen to the default tenant to add the DC info in the Identity store:

Screenshot - 4_11_2015 , 8_24_19 PM.png

Made the user the Infr Admin:

Screenshot - 4_11_2015 , 8_25_30 PM.png

But when I login as the domain user, and try to go to the Infrastructure tab, everything is showing me 401-Unauthorized:

401.png

Where did I go wrong? Any help will be appreciated.

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GrantOrchardVMw
Commander
Commander

Check your time between the VA and the IaaS box. Authentication uses tokens so it's very sensitive to time drift.

Either set a common NTP server, or migrate all vRA components onto the same host if pulling time from the host.

Grant

Grant http://grantorchard.com
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CoolRam
Expert
Expert

I faced the similar issue got resolved after time synchronizing. Better to use the NTP server.

If you find any answer useful. please mark the answer as correct or helpful.
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Jeef88
Contributor
Contributor

still the same issue.

I made the ID appliance, VCAC appliance and IaaS server all sync to NTP server, still getting 401 user unauthorized.

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GrantOrchardVMw
Commander
Commander

Can you provide some of the catalina.out logs? (/storage/log/vmware/vcac/catalina.out)

Grant

Grant http://grantorchard.com
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