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Error during VRA deploy.sh curl: (22) The requested URL returned error: 500

During the start of the VRA executing the script deploy.sh gives me the error:

curl: (22) The requested URL returned error: 500

To be more detailed during execution, the source script that it executes before the error is this one in the log:

++ source /opt/scripts/vidm_functions.sh
+++ set -e
+++ clear-helm-upstalls-status /tmp/deploy_20220203151329
+++ location dir=/tmp/deploy_20220203151329
+++ rm -f '/tmp/deploy_20220203151329/*.check'
+++ [[ -n '' ]]
++ VIDM_TOKEN=/var/vmware/prelude/authz/vidm-token
++ clear-helm-upstalls-status /tmp/deploy_20220203151329
++ location dir=/tmp/deploy_20220203151329
++ rm -f '/tmp/deploy_20220203151329/*.check'
++ [[ -n '' ]]
+ set + x
% Total % Received % Xferd Average Speed ​​Time Time Time Current
Download Upload Total Spent Left Speed
13 223 0 0 0 29 0 0 --:--:-- 0:00:30 --:--:-- 0
curl: (22) The requested URL returned error: 500


I took a snapshot and modified some scripts from the appliance itself and it still gives me this error, I couldn't reproduce a trace in curl to see where it might be crashing or more details. A call has already been opened on vmware and we are in the second meeting with no resolution.

Has anyone had a similar error or can shed some light on troubleshooting.

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VMware Employee
VMware Employee

most likely that is a call to VIDM

you can check the logs on identity-service for more details
/var/log/services-logs/prelude/identity-service-app /*

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