DEM installation error :(404) Not Found

[VirExprt]

Hello,

I am doing split install of vCAC 5.2 with below details

Web Server : Model Manager web service + Model Manager Data, Admin Portal, Report Portal

vCAC Core Server: Manager Service + Model Manager Web service + DEM Orchestrator

I believe this will not turn out to be Redundant Webserver or HA webserver role!!!

Now when i do DEM Primary install of Orchestrator, and Provided

Manager Service Host name :                          vCAC Core Server:443

Model Manager Web Service host name :         Web Server:443

I am getting below error

Please help me i think i have lost and confused all basic knowledge i had..

Br,

MG

[abhilashhb]

If you give the Host as your core server for both manager service and moder manager web service does it proceed to the next step?

[cloerner]

I had the same problem. I installed the Orchestrator on the vCAC host and the Worker on an other host.

This worked for me.

Regards

Chris

[VirExprt]

Abhilash: I tried giving Core server as the manager service and Web server as Model Manager but error is same & vice versa as well.

My question is : 1) did I unknowingly Redundant /High Available Web server I had created?

                          2) Does the distribution of roles are correct?

cloerner : I tried installing DEM on completely different Host other then vCAC Server & Web Server but getting same error.

Please help!!!

Br,

MG

[micdoher]

Hi MG,

I had the same issue and it was the vCAC Server Service hadn't started correctly on the target host.

I have everything on the same host as this is a test config.

Good luck,

md

[JimmyD · Accepted solution]

Thanks MD.

Same issue for me.  The vCAC Server Service was not started.

It was due to Domain\vcacsvc user did not have Logon as a service right.

I have everything on the same host. default port :443

JS

[VirExprt]

Thanks MD,JS,

I also figured out the same issue of Service was not started because of repeatedly uninstall/install of roles .

Removed Service name "VMware vCloud Automation Center service" manually using command

Sc Delete <”VMware vCloud Automation Center Service”>

Installed Manager service again and then DEM and it worked fine.

Thanks all!!

Br,

MG