ITSM Plugin version: 5.1
ServiceNOW version: London
vRA Version: 7.5
We can't seem to get Dynamic Dropdowns to populate, when using the plugin. The form displays the dropdown field, but it has no content. It works as desired when using vRA natively.
Any help would be greatly appreciated!
I can't get any dynamic dropdowns working using an XaaS Blueprint. When using an IaaS Blueprint, I can get one dynamic dropdown working (which has no dependencies). On another, the dynamic dropdown is dependent on the Business Group info (For available networks), but it doesn't work.
Up to my knowledge vmware itsm plugin doc says they support "XAAS", but they are limited to predefine list of answer or some other setting at vra presentation layer(like min and max value).
Note:- In order to populat these value in ServiceNow using itsm plugin, you have to define all presentation layer work at the vra level not in vro.