To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.
You can also run the "vm-support" script in the Workstation folder directly.
We will respond on the basis of your support entitlement.
It usually stops at 61% of the progress bar and throws this message. You don't see the 61% bar because i already tried to install it before, i just relaunched the installation to paste the result here. I can't file a request support from VMPlayer because it is not installed.