User Logged Event: Remote console on <vm> disconnected - Freezing

[bernworx]

Hi To All

Have a VM from a cloned physical server with Windows 2003 Standard OS. After successful cloned and power on the VM, I'm experiencing freezing on the VM CONSOLE. I cann't control the mouse, I just need to press Crtl+Alt to exit the console close it, then lunch again the console. When I've checked the Events, there was several "User logged event: Remote console on <vm> disconnected" details.

Thus anyone can resolve this problem. thanks.

[DCjay]

Hi,

Have installed Vmware tools? If yes, ensure that the hardware acceleration is full.

Hope this helps

[bernworx]

Hi

VMware Tools was already installed and has status OK. How can I find Hardware Acceleration?

[DCjay]

Hii,

RIght click on Desktop choose properties, settings tab>advanced>Troubleshoot tab> Make sure the hardware acceleration is dragged to full.

JAy

[bernworx]

Can't do that on the VM server, since it's freezing and not responding when I click on it. It keeps disconnecting my remote console. There's no way I can do RDP also, since there was no IP address and network connection.

[uttam_choudhary]

give a try:

1. Try to increase the video memory.

2. Reinstall of tools