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gigaboy
Contributor
Contributor

I have 2 cpus - 3.5i shows only one

Installing on HP DL380 G3, 2 CPUs, Raid 1+0, Smart Array 5i. Listed as supported by VMWare.

Using the VMWare infrastructure client to log in. Only shows that I have 1 socket and 1 cpu in the Processors | configuration tab.

How do I fix?

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15 Replies
garybrown
Enthusiast
Enthusiast

Checkout the Jan patches (ESXe350-200712401-O-BG)

jhanekom
Virtuoso
Virtuoso

I think that patch only affects hosts with more than two processor sockets...

Are you sure you're using VI 3i? Very few hosts are certified for use with 3i, and the DL380 G3 is not one of them. It is, however, certified for use with the full-blown 3.5. (I wouldn't expect that to cause it to see only one of the two processors, but it's worth investigating.)

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gigaboy
Contributor
Contributor

Using 3.5i, but I can't get the patch installed, so I'm dead in the water.

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Dave_Mishchenko
Immortal
Immortal

If you're using ESX 3i Installable, I have a few patch install methods documented here - http://www.vm-help.com/esx/esx3i/Patch_3i_without_VC.html.

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Andre_P_Claus
Contributor
Contributor

I have the same issue on a same HP DL380/G3 with the same hardware specs, with ESX 3.5. Has anyone had similiar problems and have they found a solution??

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Cooldude09
Commander
Commander

Did u checkd /proc/cpuinfo and lspci -v..it it's listed there than it means your OS is detecting it, just that VMkernel is not aware of it

Regards

Anil

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Andre_P_Claus
Contributor
Contributor

Anil, the utility is realy helpful. My OS see's 2 CPU's, so the VMKernel is not aware of this. How do I assure that.

Regards,

André

How do I mark this as helpful?

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Cooldude09
Commander
Commander

We could have tried "esxcfg-info –a | more " but since this is ESX i, this will not work.

What is the hardware you are using? Is it supported by VMware?

Also whats version of ESX 3.5i you are running? If possible try installing ESX 3.5 i Update 3

For marking answer as helpful, you will see a rectangular button below the name, which is marked with a star and mentioned as Helpful Answer

Regards

Anil

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Andre_P_Claus
Contributor
Contributor

I am using a HP DL380/G3. I have another server with the same hardware and ESX version and here it sees the two CPU's under ESX 3.5. I have logged the call with VMWARE now.

I don't see the star below your name, only a flag above.....

Regards,

Andre

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Cooldude09
Commander
Commander

Alrighty thats good you contacted VMware. Please do share the solution VMware gives to you over this thread.

Also thats fine if you are not able to mark the answer.

Regards

Anil

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Andre_P_Claus
Contributor
Contributor

Still Anil you helped me go further, that merits some points. I will

definetly post further information I get from the support.

André Claus

Information Systems

OPCW

andre.claus@opcw.org

+31704163729

Cooldude09

<communities-emai

ler@vmware.com> To

Andre Claus <aclaus@opcw.org>

20/01/2009 09:30 cc

Subject

New message: "I have

2 cpus - 3.5i shows only one"

Andre Claus,

A new message was posted in the thread "I have 2 cpus - 3.5i shows only

one":

http://communities.vmware.com/message/1148409#1148409

Author : Cooldude09

Email : anil.g009@gmail.com

Profile : http://communities.vmware.com/people/Cooldude09

Message:

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Cooldude09
Commander
Commander

Thank you so much Andre..

Regards

Anil

Save the planet, Go Green

if you found my answer to be useful, feel free to mark it as Helpful or Correct.

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Texiwill
Leadership
Leadership

Hello,

Moved to ESXi forum.


Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education.

Blue Gears and SearchVMware Pro Blogs: http://www.astroarch.com/wiki/index.php/Blog_Roll

Top Virtualization Security Links: http://www.astroarch.com/wiki/index.php/Top_Virtualization_Security_Links

--
Edward L. Haletky
vExpert XIV: 2009-2023,
VMTN Community Moderator
vSphere Upgrade Saga: https://www.astroarch.com/blogs
GitHub Repo: https://github.com/Texiwill
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Andre_P_Claus
Contributor
Contributor

Hi All,

I have an update on my specific problem. The problem was related to the motherboard not being able to init. two CPU's under ESX. I have had to replace the motherboard to get it working.

Regards,

André

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Cooldude09
Commander
Commander

Thanks a lot Andre for the information. Not sure why VMware gave this resolution. Can we verify the same by installing another OS apart from VMware ESX Server and see if it can detect both CPU's.

Regards

Anil

Save the planet, Go Green

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