ESX 3i U4 - Goes to Not Responding State

[ESXi35]

Hi

I have a ESX 3i 3.5 U4 cluster which has 5 hosts. This situation had occurred few times(around 5 times). The situation is like this...the hosts goes to Not responding state, but the host is pingable. Surprisingly, all my VM's would not be reachable on Network. It gives a request timed out.

I cannot login to the host via VI Client(I was able to login couple of times, Please refer the below attached screenshot which i took when i logged in. It had an event related to USB time out). Then, I tried restarting the management services by pressing F2 in the console screen. It didn't come up properly. I waited for around 5-10mins.

Then, i logged into the unsupported mode and did a services.sh restart. It restarted many services. Now, everything seems to be normal.

I'm not sure whether the issue is on USB or something else. I contacted DELL and they are still investigating.

Can someone help me in narrowing down the issue and get a issue sorted out permanently.

Cheers

[dquintana]

Hello ESXi35, nice nick!

First, this issue ocurrs in all your ESX? or only in one?

I recommend you that collects all the support logs with the vcenter and check one by one vmkernel to see the critical and warning events.

Are you using the OS in a pendrive?

Por favor no olvides calificar las respuestas que te resultaron de ayuda o fueron correctas.

Please, don't forget the awarding points for "helpful" and/or "correct" answers.

Regards/Saludos

________________________________________

Ing. Diego Quintana

VCP 410- VCP 310 - VAC - VTSP

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[ESXi35]

Hi

Cannot generate log from VC when it is not responding. Also, I did try to get vm-support logs from unsupported mode. But no luck.

I'm facing the similar issue in almost all the 5 servers.

Cheers

[dquintana]

Did you try reinstall one of them? Did you have the same situation if you reinstall?

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2010/7/5 ESXi35 <communities-emailer@vmware.com<mailto:communities-emailer@vmware.com>>

Diego Quintana,

A new message was posted in the thread "ESX 3i U4 - Goes to Not Responding State":

http://communities.vmware.com/message/1564606#1564606

Author : ESXi35

Profile : http://communities.vmware.com/people/ESXi35

Message:

[a_p_]

Make sure the DNS configuration/resolution works and all hosts as well as the Virtual Center server are set up correctly.

Also take a look at KB1008030 - Verifying the VirtualCenter Managed IP Address and double check the managed IP address.

André

[ESXi35]

It is certainly not a DNS issue. As i have another cluster with 3.5 u3 which works perfectly without any issues.