Have anyone found a solution for running fax software in a vm and fax hardware on the network? Currently I can only find some ISDN pci cards and that doesn't work with a vm. I hope that a solution like AnywhereUSB for usb devices is out there just for faxing.
You could use good old COM Modems even COM ISDN Modems would help you
COM modems work great, and unlike PCI modems, when a COM modem locks, you cycle its power. When a PCI modem locks, you cycle the whole host. Not a good thing on an ESX host.
I believe GFi do an IP Based solution..
http://www.gfi.com/
GFI has IP based software, but requires a PBX or some other hardware device to manage fax calls.
It seems that there currently aren't any available product for virtualization other than traditionel serial attached solutions (modems) that can be connected by tcp/ip
I strongly suggest the IP based soluton.... better if using an ethernet connection over optical fibers, yes it requires some additional hardware but it decouples your ESX server from the phone lines (something you still have to consider with COM modems).
Think at what could happen if, during a thunderstorm, lighting hits the phone line where the modem is connected... it can blew up your ESX server!
And don't tell me the chances are low.. it has already happened.. 
regards,
Antonello
Another reason to use IP based solutions and decouple fax modems from the host a VM runs on is that they make moving VMs around (VMotion) a lot harder if not impossible.
Frank.
Agreed.
We are using RightFax from Captaris in this same setup. We have the Fax Work Server in a VM and the two remote board servers are stand alone physicals with the full length PCI card. We went with this option because it provided a good measure of redundancy in the critical patient care setup of pharmacy prescription transmission in both the front end and back end aspects.
We are about to try GFI Faxmaker with Eicon Diva Soft IP on an ESX 3 VM, coupled to Cisco CM.
I'll keep you posted on whether it works!!
We are in the process of getting two PowerEdge 2900's and had planned on putting in a Brooktrout fax card in each. We have RightFax to send scripts to pharmacies. If we run Rightfax on a VM, does anyone know if their is a problem with using one or both fax boards and then if a PE2900 fails everything will still works because one of the fax board resources is still available.
If you're using ESX, the fax cards will not work at all.
VMware ESX server has no support for devices such as fax cards, which is why our fax servers are remaining as physical servers.
As far as VMware Server goes, I would imagine the same issue would apply.
Here's a good post on the very question you're posing:
http://www.vmware.com/community/thread.jspa?messageID=396541񠳽
It deals with VMware Server (GSX) but it still holds. Basically, with an internal card, you're SOL.
Here's a clip from that posting that sums up the issue pretty well (thanks FP@PM!):
"The concept of a hosted virtual machine is that the vserver can be moved to any host server and work. Any device on the host must be seen by the host and must have a VMware virtual counterpart. So yes your host will see you Fax Card but a virtual server on that host will only see a serial port. So if your software on the virtual server can make use of a comm port the application will work, but if it need the drivers of the card to function then it will not."
Hi ,
I'm interested in your test , can you provide more details ?
I understand you'll install GFI Faxmaker on a VM and use a fax board on a different physical server equipped with EICON SOFT IP , am I right ?
How it worked ?
Thanks
With Eicon Diva soft IP you don't need any fax hardware what so ever!
We've got the server talking directly to the Cisco Voice Router which is connected to an ISDN line (we found it easier not to configure Call Manager) so in theroy VMotion should work.
The software was just over £400 for 2 lines and we're just about to pilot with the first 10 users. Adding more lines is just a software upgrade.
One thing worth mentioning is that Eicon Diva Soft IP looks like it comes with a USB dongle if you read some manuals but it doesn't.
This document was generated from the following thread: Fax hardware for vm's?
