urgency-- Backup Redhat AS failed via vcbMounter In ESX

[Kt_Cheong]

Hello Everybody,

I make the backup job via vcbMounter in ESX, but have no luck-- failed.

Detail:

ESX 3.5.0 update 3

Guest OS: Redhat AS5

Backup log:

....................

Connecting to host 192.128.21.6 on port 902

Connected to stream:

Unsetting unknown path: /vmomi/

Authenticating user administrator

Logged in!

Performing SearchIndex find.

Attempting index search.

Found VM using index search.

Got VM MoRef

Looking up host NMHHB101ESX (192.128.21.129)

Found host NMHHB101ESX (192.128.21.129) in this VirtualCenter instance.

Got access method

Got coordinator object

Attempting data access.

No snapshot info for this VM, nothing to do.

Creating snapshot

Snapshot created, ID: snapshot-1427

Mount operation created snapshot.

Found a device: vim.vm.device.VirtualLsiLogicController

Found a device: vim.vm.device.VirtualDisk

Mount operation obtained backup info.

Creating export directory

Writing restore config file

GetResult failed: not well-formed (invalid token)

============BEGIN FAILED METHOD CALL DUMP============

Invoking on

Fault has an empty message

=============END FAILED METHOD CALL DUMP=============

Error: Cannot find resource pool for virtual machine.

An error occurred, cleaning up...

Shutting down VMDB service...

Unregistering callback...

...done

I Search the issue in VMTN and KB, but nothing helpfull..

Any idea? Thanks advance!

I am sorry for my weakly English writable ability.

regards,

Kt.Cheong

[Texiwill]

Hello,

It is failing trying to get information about the resource pools the VM belongs. DOesthis work for any other VM within the same resource pool (try a non RHEL VM). Is the USer/Password used within vcbMounter correct?

Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education.

Blue Gears and SearchVMware Pro Blogs: http://www.astroarch.com/wiki/index.php/Blog_Roll

Top Virtualization Security Links: http://www.astroarch.com/wiki/index.php/Top_Virtualization_Security_Links

[Kt_Cheong]

Dear Texiwill,

Thanks for you support.

But, i have any query.

First, i didn't setup the cluster. I have no cluster in my vc. So i am feel oddish when him show the info. of resource pools.

The second, i can back up other VMs as usually expcet this one.

The User/Password used within vcbMounter is "root".

Hi dear, could you plz provide much more info. to debug this issue?

regards,

Kt.Cheong

[Texiwill]

Hello,

I backup Linux VMs all the time so it sounds like an issue within a Resource Pool. Remember every ESX host has at least 1 Resource pool. Take this in stages, can you make a snapshot of this VM, and then 'delete', which does a commit, the snapshot? If that fails then the issue is with the snapshot phase of the backup and that may be easier to debug. Also, what errors are within the vmware.log and /var/log/vmkernel log files when you issue the vcbMounter or snapshot commands.

Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education.

Blue Gears and SearchVMware Pro Blogs: http://www.astroarch.com/wiki/index.php/Blog_Roll

Top Virtualization Security Links: http://www.astroarch.com/wiki/index.php/Top_Virtualization_Security_Links

[Kt_Cheong]

Hi Texiwill,

OK, I got you.

I will check for it, and reply you ASAP.

Thank you very very much!!!

regards,

Kt.Cheong

[Kt_Cheong]

Hi buddy, im back, :smileygrin:

As you said, i created a snapshot for the VM, and delete all snapshots. all of this work fine.

But, when i backup the vm via VCB one more time, failed again... Sad....

The worst worst things is... I can not find anything useful in /var/log/vmkernel* or any error.

Re-register the VM, or Create a new VM, use the existing haed disk, is a good way? Or buddy, you have any other good idea?

Thanks advance!

regards,

Kt.Cheong

[Texiwill]

Hello,

The worst worst things is... I can not find anything useful in /var/log/vmkernel* or any error.

Anything show in the vmware.log for the VM.

Re-register the VM, or Create a new VM, use the existing haed disk, is a good way? Or buddy, you have any other good idea?

You could give that a try. Perhaps migrate the VM between two hosts could clear up the issue as well.

Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education.

Blue Gears and SearchVMware Pro Blogs: http://www.astroarch.com/wiki/index.php/Blog_Roll

Top Virtualization Security Links: http://www.astroarch.com/wiki/index.php/Top_Virtualization_Security_Links