We host dozens of XP workstations with ESX. Quite often, if there is a network "hiccup," or frequently during VMotions (for maintenance mode for example), XP's remote desktop will become unresponsive for the user. When I look at the machine via the VI console, the Windows logon screen shows that they are logged in, but the graphics are distorted. I can use a process viewer and see that the users applications are still in memory, and pings work, so I am guessing that it's the remote desktop services that are unresponsive. If I kill the process or restart the machine, the user loses their work, and unlike terminal server, I can't take over the session from a console and save the work for them. How can I improve Windows XP remote desktop to not hang so frequently in a VI environment?
