I am getting the error that is in the subject line from the update manager after upgrading to VC 2.5.
This is in our QA lab which is firewalled off, but I have setup an exception for the Virtual Center server to be able to have outgoing web access on port 80.
Is there any other exception I'll need to setup to get these signatures downloaded? I'd like to make sure this works in our lab before updating production
Getting the same error in an environment where a proxy server is used.
Strange thing is that, when using a proxyserver, you have to manual edit the proxy settings (afaik) by use of the vum-proxyAuthCfg.exe
I enter the proxyserver name which doesn't need any authentication, but the program keeps asking me for a "Proxy Password" since this is mandatory
i am having the same issues.
I have opened all outgoing ports for internet access and run the proxy config tool but still get the same error message:
"Web site hosting the update signatures and update packages cannot be reached"
Any more ideas to try?
VMware Update Manager is using windows based http functionality. If you are running Windows Server 2003 (incl. R2) try to uninstall the "Internet Explorer Enhanced Security Configuration" via "Add/Remove Windows Components".
/Rob
No enhance security here and still have the same issue as well.
Access is direct no firewalls etc. I can access vmware directly from the vc server.
Stumped
Do you use a proxy? If so you will have to set this for update manager to contact the Shavlik site. You can either run the vum-proxyAuthCfg.exe or directly modify the vci-integrity.xml file in your update manager installation directory.
<proxySettings>
<useProxyServer>false</useProxyServer> <!-- true -->
<proxyServer></proxyServer> <!-- proxy.vmware.com -->
<proxyPort></proxyPort> <!-- 3128 -->
</proxySettings>
I am having the same problem. Am able to navigate to www.shavlik.com direct from the server. I've removed the IE Security stuff, have configured the proxy settings in the xml file and have opened up the necessary holes in our firewall, but still get the same problem - any ideas?
Cheers,
TK
What does the logging tell you?
I'm getting a similar error -- here is what my 'vmware-vci-log4cpp.log' indicates:
Error 12015 from WinHttpSendRequest for url
Download host update metadata error, Error 12015 from WinHttpSendRequest for url
Waiting for 16 seconds to retry.
I have removed the Internet Explorer Enhanced Security to no avail.
I was having the problem, I also had my VC Box dual honed as we have an isolated network for management and after I removed the gateway from my private IP Add it is working. Not sure if this helps but, my 2 cents.
Using vum-proxyAuthCfg.exe was not the solution for me, because we are not using a proxy with authentication. Instead, I've edited the following file: vci-integrity.xml and added my proxy settings under the <proxySettings>
Stopped and restarted the service and it worked.
Thanks, change to port 80 and http worked for me to .
Something the Administration Guide neglects to tell you ,when editing the vci-integrity.xml file, be sure to set "useProxyServer" to "true"
Example:
Original:
<proxySettings>
<useProxyServer>false</useProxyServer> <!-- true -->
<proxyServer></proxyServer> <!-- proxy.vmware.com -->
<proxyPort></proxyPort> <!-- 3128 -->
</proxySettings>
New:
<proxySettings>
<useProxyServer>true</useProxyServer> <!-- true -->
<proxyServer>127.0.0.1</proxyServer> <!-- proxy.vmware.com -->
<proxyPort>8123</proxyPort> <!-- 3128 -->
</proxySettings>
hi vmware hackers
I have exactly the same error but i just try to import the updates from a local directory. Does anybody have the same problem or even better a solution for the problem?
thanks for any hint
Patrick
hi guys!
i had found the same problem in our infraestructure,
i checked some parameters in our firewall and problem was located in
rule https, i think that before updates were receiving by http but now
is https.
we create new rule in firewall with https profile and now we can update again our servers.
i hope that this information was helpful.
We had the same thing. We have an ISA2006 Proxy
Firstly, after running vum-proxyAuthCfg.exe and supplying proxy credentials, I was still getting the same error. However, after editing the vci-integrity.xml, and specifiying the following:
<userProxyServer>true</userProxyServer>
<proxyServer>proxy.internal.blah</proxyServer>
<proxyPort>8080</proxyPort>
And then restarted the VMware Update Manager service, and then all worked fine. Hope this helps!