VMware Cloud Community
IT_ST
Contributor
Contributor

Unable to VMotion To HP DL360 G6

Hi,

We’ve recently purchased a new HP DL360 G6 Server to add to

our ESX Cluster.

When trying to VMotion a VM to this ESX we get the following

error:

“Unable to migrate from ESX03 to ESX14: Host CPU is

incompatible…Mismatch detected for these features: RDTSCP;…”

I’m attaching a screen shot of the output of VMWare CPU

Info. You can see that we already have HP DL360 G5 servers in out cluster and

VMotion works fine. For some reason with the G6 it doesn’t although it seems

that (enabled) CPU features of the G5 and G6 are similar.

Any idea?

Tags (3)
Reply
0 Kudos
14 Replies
AntonVZhbankov
Immortal
Immortal

Enable EVC for cluster


---

VMware vExpert '2009

http://blog.vadmin.ru

EMCCAe, HPE ASE, MCITP: SA+VA, VCP 3/4/5, VMware vExpert XO (14 stars)
VMUG Russia Leader
http://t.me/beerpanda
Reply
0 Kudos
TomHowarth
Leadership
Leadership

You could try to mask the inappropriate CPU setting or enable EVC for the cluster. This is one of the reasons why I always purchase Hosts in pairs.

If you found this or any other answer useful please consider the use of the Helpful or correct buttons to award points

Tom Howarth VCP / vExpert

VMware Communities User Moderator

Blog: www.planetvm.net

Contributing author for the upcoming book "[VMware vSphere and Virtual Infrastructure Security: Securing ESX and the Virtual Environment|http://my.safaribooksonline.com/9780136083214]". Currently available on roughcuts

Tom Howarth VCP / VCAP / vExpert
VMware Communities User Moderator
Blog: http://www.planetvm.net
Contributing author on VMware vSphere and Virtual Infrastructure Security: Securing ESX and the Virtual Environment
Contributing author on VCP VMware Certified Professional on VSphere 4 Study Guide: Exam VCP-410
Reply
0 Kudos
IT_ST
Contributor
Contributor

Forgot to mention that EVC is already enabled...

Reply
0 Kudos
AntonVZhbankov
Immortal
Immortal

Take a look at this thread http://communities.vmware.com/thread/69579


---

VMware vExpert '2009

http://blog.vadmin.ru

EMCCAe, HPE ASE, MCITP: SA+VA, VCP 3/4/5, VMware vExpert XO (14 stars)
VMUG Russia Leader
http://t.me/beerpanda
Reply
0 Kudos
IT_ST
Contributor
Contributor

As you can see from the screenshot, we only have Intel CPU's.

Look closer at the screenshot and you will be able to see each CPU and server model on each ESX.

I also just noticed that none of the ESX has RDTSCP accoring to the table I attached.

Reply
0 Kudos
IT_ST
Contributor
Contributor

just to clerify the current EVC cluster has 53xx and 54xx CPUs and we want to add 55xx CPU to the cluster

Reply
0 Kudos
AndreTheGiant
Immortal
Immortal

According with this KB you must able to add the 55xx ESX:

http://kb.vmware.com/kb/1003212

Be sure that VT is enabled on new node and that there aren't some custom CPUID Mask at VM level.

Andre

Andrew | http://about.me/amauro | http://vinfrastructure.it/ | @Andrea_Mauro
Reply
0 Kudos
IT_ST
Contributor
Contributor

VT is enabled on all servers

Reply
0 Kudos
AndreTheGiant
Immortal
Immortal

But ESX03 and ESX14 are in the same EVC cluster?

From your screenshoot seems that one ESX is outside.

Is the source of the VMotion?

Andre

Andrew | http://about.me/amauro | http://vinfrastructure.it/ | @Andrea_Mauro
Reply
0 Kudos
IT_ST
Contributor
Contributor

all ESX are in the same cluster.

currenly the dl360 G6(esx14) is out of the cluster but he was in the cluster when we tried to VMotion

Reply
0 Kudos
AndreTheGiant
Immortal
Immortal

No more ideas, sorry.

Just verify again that your VMs does not have custom CPUID Mask.

Andre

Andrew | http://about.me/amauro | http://vinfrastructure.it/ | @Andrea_Mauro
Reply
0 Kudos
IT_ST
Contributor
Contributor

there are some customs CPUID mask that ware set by the EVC :

this is what is see in the vmx files :

cpuid.1.eax = "xxxx--


xx--


"

cpuid.1.ecx = "R--RR-RRRR-0--


H-R"

cpuid.1.edx = "--


T--"

cpuid.80000001.eax.amd = "xxxx--


xx--


"

cpuid.80000001.ecx.amd = "--


RR-RR-0-"

cpuid.80000001.edx = "--R


H--


"

cpuid.80000001.edx.amd = "---R


H--T--"

cpuid.1.ecx.amd = "R-----R


R-"

hostCPUID.80000001 = "00000000000000000000000120100000"

hostCPUID.1 = "0001067a00040800040ce3bdbfebfbff"

hostCPUID.0 = "0000000d756e65476c65746e49656e69"

guestCPUID.80000001 = "00000000000000000000000120100000"

guestCPUID.1 = "000006f800010800000022110febbbff"

guestCPUID.0 = "0000000a756e65476c65746e49656e69"

userCPUID.80000001 = "00000000000000000000000120100000"

userCPUID.1 = "0001067a00040800000022110febbbff"

userCPUID.0 = "0000000d756e65476c65746e49656e69"

evcCompatibilityMode = "TRUE"

Reply
0 Kudos
AndreTheGiant
Immortal
Immortal

Try to power off the VM, reset all CPUID Mask settings and try VMotion again.

Andre

Andrew | http://about.me/amauro | http://vinfrastructure.it/ | @Andrea_Mauro
Reply
0 Kudos
IT_ST
Contributor
Contributor

Seems like my problem was in the fact that not all ESXes were updated to ESX 3.5 Update4 and also the VC needed to be updated to Update 4.

Reply
0 Kudos